Procore System Administrator

About the role

At Cumming Gallagher, you will work on some of the world's most exciting projects in a dynamic environment where your success is measured by the impact you make. We are one of the fastest-growing project and cost management consultancies in the United States, as reflected in our top 15 rankings in ENR. With over 70 offices globally, an extremely diverse project portfolio, and double-digit year-over-year revenue growth, the opportunities to make your mark are limitless! We are seeking a strategic and highly analytical Procore Administrator to join our enterprise technology leadership team. This isn't just a maintenance role; it is an opportunity to collaborate with fellow administrators in the onboarding of new projects, scaling the platform with new features implementations, driving continuous improvement, promoting standardization, and providing comprehensive user support. You will ensure our Procore platform is optimized to streamline project execution, enhance cross-functional communication, and elevate overall operational efficiency by delivering technical support, tailored training, and strategic guidance to project teams and key stakeholders while maintaining alignment with our enterprise goals and initiatives. This position is remote-eligible for anyone currently residing in TX.

Responsibilities

• Implementation & Configuration Ownership: Support global operations, maintaining primary ownership of projects within our Texas operations.
• Platform Setup: Oversee and collaborate with cross-functional teams on the initial setup and configuration of new projects.
• Customization: Tailor Procore tools and workflows to meet specific project requirements.
• System Integration: Assist in integrating Procore with other enterprise software systems as needed.
• User Enablement & Training Expert Support: Provide responsive, ongoing technical support to all Procore users, maintaining primary responsibility of our Texas team members.
• Comprehensive Enablement: Collaborate in the creation and continuous improvement of training programs and materials.
• Team Upskilling: Conduct onboarding sessions for new users and continuous education training for existing users.
• Documentation: Create, update, and maintain detailed user guides and standard operating procedures.
• System Maintenance & Updates Performance Monitoring: Monitor system performance and proactively troubleshoot technical issues as they arise.
• Release Management: Assess new Procore releases, recommend implementation strategies, and conduct testing and rollout planning for new capabilities.
• Standardization: Maintain enterprise standards across the platform, including naming conventions, permissions, templates, and workflows.
• Process Improvement Workflow Optimization: Collaborate with fellow administrators, project managers, site supervisors, and stakeholders to identify process improvements and reduce manual effort.
• Best Practices: Document and define user standards based on evolving business needs, ensuring alignment with Procore’s available features.
• Reporting & Analytics: Create custom reports to track project progress, analyze project data, and generate insights to support leadership decision-making.
• Platform Adoption: Monitor usage metrics to identify underutilized functionality and drive greater system adoption.