Processor - TUTTI Ops

What You'll Do

In joining our collaborative, high-performing team, your expertise directly impacts client outcomes. This role offers the opportunity to work on a wide range of loan products, develop your skills in a dynamic environment, and contribute to a culture that values precision, service excellence, and teamwork.

Responsibilities

• Serve in a client-facing role, delivering an exceptional customer experience while consistently meeting critical deadlines
• Manage loan pipelines with clear, proactive communication on loan status and next steps
• Support pipeline needs across multiple regions as business demands evolve
• Accurately collect, review, and verify loan application documentation
• Ensure timely and compliant packaging, processing, and submission of loans to underwriting
• Process a variety of loan products, including Conventional, FHA, VA, and Bond programs
• Partner with a high-performing team to navigate complex loan scenarios and support diverse borrower needs

Requirements

• Solid experience working with Conventional, FHA, VA, and Bond mortgage products
• Strong understanding of automated underwriting systems (AUS) and product guidelines
• Proficiency with Encompass (or comparable systems) and Microsoft Office tools
• Ability to thrive in a fast-paced, performance-driven sales environment

Qualifications

• Associate’s or Bachelor’s degree preferred, or equivalent industry experience
• Detail-oriented with a positive attitude and strong work ethic
• Spanish bilingual proficiency is a plus