Processor

Position Purpose

The purpose of this position is to work with clients to collect and verify employment and financial data to complete mortgage loan applications. Contacts applicants by telephone, e-mail, or in-person meetings to gather financial information, including employment situation, salary, assets, financial status, current debts, and current expenses. Orders appraisal and title and assists in loan application completion. Receives data needed to verify employment length, financial statement accuracy, and collateral asset values. Clears underwriting conditions and reviews closing conditions. Submits application and conditions to the underwriter. Contacts and communicates with loan officers, closers, and underwriters to complete mortgage transaction.

Qualifications

• Basic reading, writing, and arithmetic skills
• Strong attention to detail
• Strong communication skills, both written and oral
• Ability to effectively and professionally handle difficult situations that may arise when working with branches/divisions
• Ability to multi-task and manage time efficiently
• Knowledge of Microsoft Office and telephone protocol
• Familiarity with Accounting terms and procedures (e.g. debits, credits, General Ledgers, etc.)

Preferences

• Ability to type 50 wpm
• Reporting Skills
• Administrative Writing Skills
• Process Management
• Organization
• Analysis
• Professionalism
• Problem Solving
• Supply Management
• Inventory Control

Company Conformance Statement

Review and adhere to policies and guidelines contained within the Employee Handbook, including privacy and information security guidelines. Act within delegated authorities and adhere to applicable policy and procedures associated with such authorities. Contribute to establishing a respectful workplace where diversity is critical to innovation and growth. Ensure every action and decision is aligned with PRMI values. Partner with your management team to understand performance expectations and measurements. Effectively utilize feedback and coaching opportunities while seeking to learn and develop within your role at PRMI. Realize team synergies through networking and partnerships across PRMI. Embrace change; act as advocate and role model, promoting an approach of continuous improvement. Maintain a high standard of customer care while actively listening to customers in an effort to understand their views and needs. Take ownership of problems and issues, taking into consideration the breadth of PRMI competencies in providing solutions. Perform quality work within deadlines. Respect client and employee privacy.

Work Requirements

• Communicate clearly and effectively
• Utilize a computer
• Maintain a work schedule
• Effectively perform in an office setting