Processor

About the role

The Processor at NOVA® Home Loans is responsible for reviewing, analyzing, and preparing mortgage loan files for underwriting and closing. This involves verifying documentation, ensuring program eligibility, and maintaining compliance with applicable regulations. The Processor also communicates with borrowers, internal teams, and external partners to obtain required information and facilitate efficient loan processing.

Responsibilities

• Reviews loan files for completeness, accuracy, and compliance with company standards.
• Verifies accuracy of data entered into the loan origination and related systems.
• Analyzes loan files for program eligibility and guideline applicability.
• Reviews required documentation, including income and asset documentation, credit reports, verifications, appraisals, and preliminary title reports.
• Obtains and reviews accurate Automated Underwriting System (AUS) findings.
• Communicates with borrowers to request additional documentation and review closing figures prior to submission.
• Provides timely and accurate status updates to loan officers, borrowers, and real estate agents.
• Collaborates with loan officers and title companies to resolve discrepancies prior to closing.
• Prioritizes workload to ensure time-sensitive files are processed appropriately and deadlines are met.
• Ensures compliance with all applicable federal, state, and local laws, rules, and regulations.
• Performs other duties as assigned.

Requirements

• A High School Diploma or equivalent required.
• Five (5) or more years of loan processing experience, with preference for recent experience.
• Demonstrated experience in a customer service environment preferred.
• One (1) to three (3) years of mortgage industry experience preferred.

Qualifications

• Knowledge of applicable federal, state, and local laws, rules, and regulations to ensure regulatory and company compliance.
• Strong attention to detail with the ability to identify errors, inconsistencies, and missing documentation.
• Proficiency with standard computer software, including Microsoft Word, Excel, and Outlook, as well as mortgage loan origination systems.
• Effective verbal and written communication skills, with the ability to communicate clearly with borrowers, internal teams, and external partners.
• Ability to work independently while also contributing effectively as part of a team.

Skills

• Knowledge of applicable federal, state, and local laws, rules, and regulations to ensure regulatory and company compliance.
• Strong attention to detail with the ability to identify errors, inconsistencies, and missing documentation.
• Proficiency with standard computer software, including Microsoft Word, Excel, and Outlook, as well as mortgage loan origination systems.
• Effective verbal and written communication skills, with the ability to communicate clearly with borrowers, internal teams, and external partners.
• Ability to work independently while also contributing effectively as part of a team.

Benefits

NOVA benefits to full-time employees include Employee Discount, Paid Time off, Health/Dental/Vision/Life/Disability Insurance, 401(k) with an employer match, Health Savings Account with employer contribution, and an Employee Assistance Program.

Pay

Compensation is commensurate with experience.

Schedule

Full-time position.

Company Information

NOVA® Home Loans is an equal opportunity employer, substance-free workplace, and complies with the Americans with Disability Act regulations as applicable. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact the Human Resources department at NOVA® Home Loans.