Processing Lead

About the role

Turn donor contributions into ready-to-ship plasma with precision. Step into a role where speed, accuracy, and organization drive life-saving outcomes. As a Processing Lead, you'll manage the behind-the-scenes operations that ensure plasma is processed, stored, and shipped safely and efficiently. From sample handling to inventory control, your work supports the production of plasma-derived therapies that help patients around the world.

What you'll do

• Process plasma and samples in accordance with cGMP, SOPs, and regulatory standards.
• Perform centrifugation, labeling, inspection, and aseptic sealing of plasma units.
• Ensure timely placement of samples into freezers and monitor equipment temperatures.
• Troubleshoot equipment issues; perform calibrations and verify maintenance.
• Manage freezer inventory and optimize storage for efficiency.
• Control disposition of unsuitable products with proper documentation.
• Prepare shipments and verify product accuracy, support quarantine and QA release.
• Track and record data for Specialty Programs and donor classifications.
• Maintain clean, organized workspaces and ensure adequate operating supplies.
• Monitor donor flow and reallocate personnel to minimize wait times.
• Educate donors on center policies, donation procedures, and plasma-based therapies.
• Review donor records for completeness and compliance with cGMP.
• Communicate with management about workflow issues and improvement opportunities.
• Perform quality control checks on lab equipment and maintain documentation.
• Follow all SOPs, OSHA guidelines, and regulatory policies to ensure a safe and compliant work environment.
• Answer phones courteously and direct inquiries appropriately.

Qualifications and need-to-know

• High school diploma or equivalent required.
• Minimum of 1 year experience in a laboratory or warehouse environment preferred.
• Strong attention to detail and ability to follow procedures precisely.
• Comfortable working in a regulated environment with exposure to bloodborne pathogens and cold storage.
• Ability to lift up to 50 lbs and perform light physical tasks including standing, walking, and bending.
• Excellent organizational and communication skills.
• Familiarity with plasma processing equipment and inventory systems is a plus.

Benefits

• Health & Wellness – Full medical, dental, and vision coverage
• Financial Security – Life insurance, AD&D, and retirement savings plans
• Work-Life Balance – Paid time off, sick leave, and paid holidays
• Career Growth – Training programs and development opportunities
• Extra Perks – Employee discounts, wellness initiatives, and more!