Process Technology Manager

About Haleon

We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown and evolved into an exciting new chapter filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands—including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum®—lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. We deliver better everyday health with humanity through our Win as One strategy, uniting us in an agile, performance-focused culture.

About the role

The Process Technology Manager will manage technical activities across multiple dosage forms with internal manufacturing sites and contract manufacturing companies. This role supports batch cycle time (BCT) improvement, product transfers, cost savings initiatives, and new product introductions (NPIs) while partnering with QA, Commercial, R&D, and central Technical teams to meet business needs.

Responsibilities

• Lead complex technical troubleshooting, root cause analysis (RCA), and continuous improvement on CAPA effectiveness.
• Ensure effective and efficient fit-for-purpose technical processes to support the North America BCT program, Product Transfer, NPI, registration, and launch.
• Assume full accountability for all Technical activities for CMOs within the scope of the Supplier Relationship Team (SRT), including:
  • Product/Process assessments and continuous improvement at CMOs.
  • Oversight and implementation of validation activities impacting Haleon products.
  • Troubleshooting and CAPA implementation/effectiveness for technical-related issues.
  • Product transfer and NPI technical oversight and accountability.
• Support the North America Technical Support Lead in developing and applying standard work across internal sites and the CMO network, including implementation of Product Lifecycle Management (PLM) and Performance Management activities.
• Work effectively within a matrix management structure to drive performance from internal sites and CMO Technical teams, engaging wider Haleon network resources as needed.
• Support regional governance routines to track site performance vs. plan and facilitate complex issue resolution.
• Coach, mentor, and develop technical talent within internal sites and the CMO network.
• Represent the technical function in regular Site leadership and SRT leadership meetings to drive business and Quality performance goals.
• Work independently on most assignments, identifying and prioritizing projects and activities.

Qualifications

Basic Qualifications

• Bachelor’s degree in science or engineering.
• 5+ years of experience in a Pharmaceutical/Food manufacturing/Cosmetic/Technical environment.
• Experience in internal sites and CMO (Contract Manufacturing Operations).
• Experience in complex technical troubleshooting, RCA, and CAPA effectiveness.
• Experience in scale-up, tech transfers, and process validation projects.

Preferred Qualifications

• Advanced Degree.
• Strong project management, communication, negotiation, and problem-solving skills.
• Demonstrated leadership in a global, matrixed environment in the Pharmaceutical/Food/Cosmetic industry.
• Business acumen to drive continuous improvement and interact with internal site leadership and external company executive teams.
• Stakeholder management across a matrix organization to deliver results in ambiguous contexts with short deadlines.
• Ability to summarize complex ideas and problems and communicate effectively to stakeholders in different functions.
• Effective motivator and communicator with strong influencing skills.
• Excellent relationship management and presentation skills.
• Strong understanding of internal sites’ operations, with the ability to navigate processes, stakeholders, and ways of working.

Location

This is a hybrid position based in one of the following locations: Warren, NJ; Lincoln, NE; Oak Hill, NY; St. Louis, MO; Guayama, Puerto Rico; or Montreal, Canada, requiring on-site presence 3 days per week.

Pay

• US Salary Range: $114,699 – $157,711 USD + a 12% annual target bonus.
• Canadian Salary Range: $108,350 – $148,982 CAD.
• Puerto Rico Salary Range: $95,734 – $131,635 USD.

Benefits

• Robust Total Reward package, including competitive pay and comprehensive benefits.
• Generous 401(k) plan with company contributions.
• Tuition reimbursement.
• Time off programs, including 6 months of paid parental leave.
• Eligibility for benefits on day one, including healthcare programs with company-paid majority of medical coverage for you and your family.
• Opportunity to receive a discretionary bonus based on key business performance and other incentive/recognition programs.