Process Technician Supervisor

Role Purpose

The Process Technician Supervisor leads a team of process technicians responsible for process control, process discipline, shop-floor problem solving, and supporting early development of new products and manufacturing processes. This role requires strong leadership, technical acumen, and a passion for driving root-cause analysis and continuous improvement in a high-volume manufacturing environment.

Key Responsibilities

• Lead and develop process technicians in daily manufacturing support activities.
• Improve existing manufacturing processes and develop new methods to enhance performance and efficiency.
• Collaborate with R&D, Product Management, Manufacturing, and Quality to define project scope, objectives, and timelines.
• Analyze process data, identify root causes, and resolve technical issues using first-principles approaches.
• Support manufacturing improvement initiatives including variability reduction, defect reduction, process control, and Six Sigma activities.
• Drive innovation and continuous improvement to optimize processes, equipment, and technologies.
• Provide technical guidance on complex issues and ensure compliance with applicable standards and requirements.

Work Hours

Flexibility to cover shift changeovers as needed. Support a 24/7 operating structure, including leading weekend teams per a published schedule.

Travel Requirements

Minimal; may include infrequent domestic or international travel.

Education & Experience

• Associate degree preferred; technical/vocational training or relevant experience accepted in lieu of degree.
• Minimum 3–5 years of manufacturing experience, ideally in high-volume environments.

Required Skills

• Strong understanding of basic manufacturing principles and the ability to apply them to real-world problems.
• Technical aptitude for troubleshooting manufacturing equipment and evaluating process data.
• Proven ability to manage multiple tasks and issues effectively.
• Hands-on mechanical troubleshooting experience.
• Demonstrated supervisory experience leading technicians or similar groups.
• Ability to understand technical details, process interactions, and quality requirements.
• Proficiency in MS Excel or other statistical tools for data analysis and integration with supporting systems.
• Strong organizational, interpersonal, and communication skills.

Desired Skills

• Six Sigma Green Belt certification or demonstrated DMAIC project experience.
• Leverage in Lean manufacturing or error-proofing.
• Familiarity with KT (Kepner-Tregoe) and MEE methodologies for technical problem solving.

Soft Skills

• Effective communication across all organizational levels (engineers, operators, and leadership).
• Strong teamwork and collaboration with operations.
• Self-motivated with high commitment levels.
• Effective at managing multiple priorities in a fast-paced environment.
• Strong presentation skills and ability to communicate upward and downward in the organization.

Pay

The range for this position is $80,750.00 - $111,031.00 assuming full-time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.