Process & Software Consultant - Retrofit (M/F/D)*

About the role

The Retrofit Process and Software Consultant supports the LTS Sales team in the competitive effort to win profitable business by ensuring that the TGW solutions produced are able to be implementable and operable under a potential client’s existing Warehouse Control System (WCS) and Warehouse Management System (WMS) environment. This position first interfaces with the customer’s Project Lead, IT, and Operations teams to thoroughly analyze current distribution processes in the customer’s facility and then utilizes the analysis to ensure the project’s viability and optimality for proper upgrades and enhancements.

Responsibilities

• Provides software and IT responses for RFI’s, RFP’s, IT assessments, and proactive customer requests on contracts and concept plannings.
• Participates in prospect calls, design meetings, and review sessions.
• Collaborates with prospects' IT and software organizations.
• Develops process maps, detailed requirements, and feature set documents.
• Creates WCS/WMS scope split documents.
• Collaborates on software designs with the software integration team and IT infrastructure designs with internal IT.

Requirements

• Understanding of software systems and IT architecture.
• Ability to map operational activities to software requirements.
• Strong problem-solving and troubleshooting skills.
• Experience with Material Handling equipment (e.g., shuttle systems, miniload cranes, conveyors, pick stations) and supply chain software packages.
• Experience implementing highly-automated intralogistics solutions.

Benefits

• TGW offers full medical, dental, and vision benefits, 401K with company match, tuition reimbursement, competitive pay with PTO package offerings, along with safety shoe, protective eyewear, and fitness reimbursement.