Process Quality Engineer

About the role

Enhance customer satisfaction through managing customer complaints. Assist internal QE department inspection resources in the accuracy of defect detection and Engineering in the correction/improvement of products and processes. Supervise development, implementation and verification of product and processes related to internal and external quality requirements. Work in conjunction with Engineering, Manufacturing and Operations to drive continuous improvement and ensure quality objectives are met. Ensure product/process conformity to internal, customer and third party regulatory requirements. Actively work as part of a highly integrated product line team.

Responsibilities

• Participate in the improvement of the manufacturing process for existing products.
• Conduct studies to stabilize, validate or improve product and process capabilities.
• Perform capability studies to identify problems, provide solutions and/or recommendations for improvement, and implementing corrective/preventive actions.
• Analyze defective product and/or processes to determine root cause of defect and provide input on corrective/preventive actions to prevent future failures.
• Implement solutions to improve yield.
• Perform internal and external audits on product/processes to ensure compliance to specifications.
• Review and approve work instructions, inspection documents, change notifications, quality alerts etc.
• Interact with manufacturing, suppliers and customers to drive improvement activities and ensure product and processes meet or exceed customer expectations.
• Lead quality and customer complaint root cause investigations utilizing 8D methodology for resolution of quality issues and eliminating problems from re-occurrence.
• Support Engineering for qualification of new product, processes and/or equipment through collection and data analysis.
• Support implementation of IATF 16949 quality systems standard.

Requirements

• Bachelor’s Degree in Engineering or a related field.
• Familiarity with ISO-9001 & IATF-16949 quality systems standards.
• 1+ years’ experience working in manufacturing.
• Working knowledge of statistical software such as Minitab, Infinity, JMP, or equivalent systems.
• Working knowledge of Microsoft Office Suite (i.e. Word, Excel, PowerPoint, Outlook, Project, etc.).
• Working knowledge of TQ tools such as Brainstorming, Flowcharting, Ishikawa Diagram Analysis and Affinity Diagrams.
• Demonstrated knowledge of SPC, DOE, ANOVA, f & t-test analyses, and GR&R.

Qualifications

• Able to identify process shortcomings through data analysis and provide recommendations for improvement.
• Ability to provide product characteristic studies and provide Cp/Cpk reports on KPC’s, KcCC’s.

Skills

• Able to identify process shortcomings through data analysis and provide recommendations for improvement.
• Ability to provide product characteristic studies and provide Cp/Cpk reports on KPC’s, KcCC’s.

Benefits

Job Type & Location: This is a Contract position based out of Carol Stream, IL. Pay & Benefits: The pay range for this position is $40.00 - $42.00/hr. Requirements: Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type: This is a fully onsite position in Carol Stream, IL. Application Deadline: This position is anticipated to close on Jul 20, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.