Process Lead - Customer Supply

About the role

In the role of Process Lead, Customer Supply Chain, working in Milwaukee, WI, you will be regional oversight to ensure distributor inventory and order levels are adequate to support retail objectives based on forecasted sales to retail. The Process Lead, Customer Supply Chain monitors forecast accuracy and the impact to distributor's days of inventory. You will own MCBC shipment schedules and processes to ensure efficient and timely delivery of distributor products. In addition, you will oversee brewery supply planning team members and processes which develop executable production, inventory, and replenishment plans that balance service levels, capacity constraints, and inventory targets while ensuring uninterrupted product availability across the supply chain. This position reports to the Sr. Manager - Customer Supply.

What You'll Be Brewing

• Lead a team of 4-6 talented colleagues, and support their growth and development through career discussions and consistent one on one conversations
• Develop and implement standard supply chain process and procedures that address product supply and availability. Expected to understand the principles of inventory control, forecast accuracy, and data management. Proactively monitor trends and patterns that may have impact on the MCBC distributor network.
• Guide team members through end-to-end brewery/DC supply planning activities, coordinating cross-functionally with brewing, packaging, and logistics teams to optimize production schedules, manage planned downtimes, and mitigate supply risks.
• Balance demand with production availability and manages exception processes to identify issues that require product to be sourced from an alternate source or DOI adjustments.
• Lead a team of Customer Supply and Supply Planning Analysts that provide the main point of contact for our brewery/DC partners as well as our MCBC customers and all their product supply needs.
• Work with peer group to develop and manage effective cross-functional processes, standards, and Service Level Agreements (SLA)

Key Ingredients

• Must be a salaried-exempt employee
• You are an authentic leader. You value and respect differences and believe inclusion and belonging is the key to collaboration and a winning team culture
• You have a Bachelor's degree or MBA in Supply Chain Management, Manufacturing or Business OR equivalent experience (4+ years) in the field of Supply Chain
• You have at least 3-5 years experience in progressive Supply Chain leadership
• Prior experience in Supply Chain management, Manufacturing, Production Planning, Forecasting, Sales & Consumer Goods industries
• Experience working within a matrix environment
• Experience with ERP systems, Data Warehouse reporting and Excel is required. SAP experience is preferred
• You love a challenge. You complete complex projects quickly and adeptly with your understanding of the business priorities
• You build relationships and collaborate to get to the desired outcome
• You take accountability for results – acting with integrity and honoring commitments
• You have a thirst for learning – you are always looking for ways to learn and help one another grow
• You exhibit our core values

Beverage Bonuses

• Flexible work programs that support work life balance including a hybrid work model of 4 days in the office
• Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, retirement plan options with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources
• On site Pub access to cool brand clothing and swag, top events and, of course... free beer and beverages!
• We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities
• We care about our communities, and play our part to make a difference – from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are
• Engagement with a variety of Business Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization
• Ability to grow and develop your career centered around our First Choice Learning opportunities
• Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences