Process Improvement & Standards Manager

About the role

The Process Improvement & Standards Manager will lead a cross-functional team of data analysts and Lean/change specialists to accelerate business performance through aligned metrics, disciplined problem solving, and sustainable process improvement.

Responsibilities

• Define, design and implement a single, robust performance scorecard framework that cascades Business Operations Leadership goals through senior leaders to front-line teams and individual contributors.
• Translate strategic objectives into measurable KPIs, targets and behaviors; ensure owners and cadences are defined for all metrics.
• Create and manage a prioritized pipeline of analytics and improvement projects aligned to strategic priorities (cost, quality, delivery, safety, customer experience).
• Lead the rollout and adoption of Leader Standard Work (LSW) across Business Operations including development of role-specific LSW, coaching models and audit/cadence mechanisms (Implementation of MDI throughout Business Operations).
• Plan, facilitate and/or sponsor RIEs, Kaizen events and structured problem-solving (A3, DMAIC, 8D or equivalent).
• Support functional value stream analyses, staffing models, process improvements and work optimization as needed.

Requirements

• Bachelor’s degree in Engineering, Supply Chain, Data Science, Business Analytics, or related field.
• 7+ years of combined experience in operational excellence/continuous improvement and data analytics; experience leading both analytics and Lean initiatives.
• 3+ years’ experience managing or leading teams.
• Demonstrated success creating and operating cascading scorecards, dashboards and governance for KPIs.
• Strong analytical skills and experience with analytics tools and languages (SQL, Excel, Power BI/Tableau; Python/R preferred).
• Leverage Lean Six Sigma certification (Green/Black Belt) or equivalent and practical experience facilitating Kaizen/RIEs and structured problem solving.
• Excellent facilitation, presentation and stakeholder management skills; ability to influence at all levels.
• Hands-on experience with ERP/WMS/TMS or other operational systems is a plus.

Qualifications

• Advanced degree in Engineering, Business Analytics, Operations or related field.
• Experience in distribution, warehousing, logistics or manufacturing operations.
• Experience with predictive analytics, process mining or advanced statistical methods.

Skills

• Strategic thinking and problem-solving skills.
• Strong communication and collaboration skills.
• Ability to work independently and as part of a team.
• Knowledge of industry best practices and standards.

Benefits

• Health, dental and vision insurance coverage.
• Unlimited Paid Time Off.
• 401K plan with a 6% company match and no vesting period.
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
• Disability and Life Insurance.
• Tuition Reimbursement.
• Voluntary Wellness Program.
• Employee Discounts through Perks at Work.
• Community involvement and opportunities to give back.

Pay

This range is provided by Allegion. Your actual pay will be based on your skills and experience. The expected Base Salary Range: $81,400-$135,000. The actual compensation will be determined based on experience and other factors permitted by law.

Schedule

Flexible remote work arrangement, with occasional on-site visits as needed based on the role.