Process Improvement Specialist, Procurement

Location: Vienna, VA | Work Model: Hybrid, onsite 3 days a week

About the Role

We are seeking a Procurement Process Analyst/Process Documentation Specialist with at least 5 years of professional experience in gathering detailed information about procurement workflows and transforming it into accurate, usable process documentation. This role requires a business/process analyst with solid procurement knowledge to work with procurement stakeholders, document current processes, and provide structured information to a larger process-improvement team. The ideal candidate will excel at converting informal procedures into clear, step-by-step documentation, including actors, systems, inputs, outputs, decisions, approvals, and handoffs.

Responsibilities

• Interview procurement employees and subject matter experts (SMEs) about how work is performed.
• Document current-state ("as-is") procurement processes step by step.
• Capture inputs, outputs, systems, approvals, handoffs, and decision points.
• Identify who performs each step and what information/documents are required.
• Translate conversations and informal procedures into clear process documentation.
• Help create or update process flowcharts and process maps.
• Validate documented processes with procurement stakeholders.
• Identify process gaps, redundancies, bottlenecks, and unclear handoffs.
• Maintain process documentation and version control.
• Provide detailed process information to a larger business process improvement/transformation initiative.

Requirements

• At least 5 years of professional experience in process mapping and documentation (procurement-specific experience preferred).
• Strong procurement process knowledge, including Source-to-Pay (S2P) or Procure-to-Pay (P2P) lifecycle (Sourcing, Supplier Selection, Contract, Requisition, Approval, Purchase Order, Receiving, Invoice, Payment).
• Experience with requirements gathering and SME interviews.
• Proficiency in business process analysis and process improvement methodologies.
• Excellent documentation and technical writing skills.
• Strong stakeholder communication and collaboration abilities.
• Attention to detail and ability to capture nuanced process details.
• Familiarity with process mapping tools.

Benefits

• Health and welfare benefits coverage options, including medical, dental, and vision.
• Spending accounts and life insurance.
• Voluntary benefit plans.
• Participation in a 401(k) plan.