Process Improvement Specialist

About the Role

Join a team driven to excel in all that we do. TAS, a Houston-headquartered company and part of Comfort Systems USA, delivers innovative packaged modular systems engineered and manufactured in Houston, TX. Our solutions are utilized in data centers, power, and commercial/industrial utility system applications, with over 520 packages delivered to 33 countries. With deep expertise in cooling, thermodynamics, and power, TAS is revolutionizing data center delivery and continues to exceed aggressive market penetration and financial goals.

Responsibilities

• Collaborate with cross-functional teams to understand current processes and assemble, create, and maintain detailed process maps.
• Conduct gap analysis to identify areas for improvement and recommend changes using data analysis to spot trends and patterns.
• Build cross-functional teams for end-to-end analyses to account for upstream/downstream impacts.
• Develop and implement process improvements with department stakeholders to increase efficiency, optimize workflows, reduce waste, and enhance productivity.
• Create work instructions and standard operating procedures (SOPs) and ensure compliance with company policies and regulations.
• Assist in implementing an employee-driven, enterprise-wide Process Improvement program and develop a TAS process-map standard.
• Develop training modules and materials tailored to specific processes, conduct interactive training sessions, and identify and train Subject Matter Experts (SMEs) in each functional unit.
• Assess employee performance, provide feedback to management, and develop recommended training curriculums for each department.
• Update training materials based on process changes or improvements and maintain records of training activities and employee progress.
• Monitor the impact of process changes, facilitate process improvement workshops, and assist in developing metrics and dashboards.
• Perform any other duties assigned.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, Engineering, or a related field (Master’s degree preferred).
• Proven experience in process improvement, business process reengineering, or related roles.
• Proficiency in process improvement methodologies such as Lean, Six Sigma, or TQM.

Skills

• Effective communication and interpersonal abilities to work collaboratively across departments.
• Strong analytical skills with the ability to collect, interpret, and present data.
• Excellent project management and organizational skills.
• Change management expertise with the ability to lead and influence others.
• Self-motivated with the ability to handle multiple and shifting priorities.
• Ability to work independently.
• Proficient in MS Office, MS Project, and database usage.

Preferred Qualifications

• Extensive experience with ERP/MRP systems.
• Familiarity with process automation and technology solutions.

Work Environment

• Position is 80% to 95% desk-based, working with a computer.
• Ability to exert up to 10 pounds of force occasionally and perform activities including use of fingers, sitting, stooping, bending, crouching, talking, hearing, and performing repetitive motions.
• Visual acuity requirements include color, depth perception, and field of vision necessary to prepare and analyze data, operate a computer terminal, and conduct extensive reading.
• Subject to inside environmental conditions.

TAS maintains a tobacco-free workplace policy. Smoking or using tobacco/nicotine products (including cigarettes, e-cigarettes, cigars, pipes, vaping, smokeless tobacco, etc.) is not permitted on TAS premises, while conducting TAS business off-premises, or during working hours.