Process Improvement Manager

About the role

This role is responsible for establishing and leading the Continuous Improvement function within Qualus. The Process Improvement Manager drives enterprise Continuous Improvement initiatives from identification through implementation and operational adoption. The role partners with business leaders, operational groups, engineering teams, quality personnel, and support functions to improve efficiency, reduce organizational risk, standardize work processes, and improve execution consistency across the company.

The position owns the intake, prioritization, planning, execution, and measurement of improvement initiatives while providing change management support necessary to ensure sustainable adoption of implemented solutions. The position serves as the primary leader for Qualus Continuous Improvement initiatives and may provide guidance and direction to Quality Engineers, Continuous Improvement Engineers, analysts, and cross-functional project resources.

Responsibilities

• Continuous Improvement Leadership
  • Establish and maintain the Qualus Continuous Improvement Framework.
  • Facilitate process assessments and identify improvement opportunities.
  • Lead current-state and future-state process design activities.
  • Develop implementation plans and improvement roadmaps.
  • Ensure improvements are sustainable and measurable.
• Project & Portfolio Management
  • Manage a portfolio of simultaneous improvement initiatives.
  • Prioritize initiatives based on business value, complexity, risk, and resource requirements.
  • Coordinate project teams and stakeholder groups.
  • Monitor progress, risks, issues, dependencies, and deliverables.
  • Provide portfolio reporting and executive updates.
• Change Management
  • Conduct stakeholder and organizational impact assessments.
  • Develop communication, training, and adoption plans.
  • Facilitate implementation readiness activities.
  • Measure adoption and improvement effectiveness.
  • Support leaders through organizational change transitions.
• Continuous Improvement
  • Promote Lean and continuous improvement methodologies.
  • Facilitate root cause analysis and corrective action activities.
  • Develop metrics, dashboards, and performance measures.
  • Track benefits realization for implemented improvements.
• Leadership & Collaboration
  • Serve as a trusted advisor to business leaders and operations teams.
  • Facilitate cross-functional workshops and working sessions.
  • Build relationships across operational and corporate functions.
  • Coach employees in Continuous Improvement methodologies.
  • Support growth and development of Continuous Improvement Engineers and analysts.
  • May directly supervise Continuous Improvement Engineers, Quality Engineers, Analysts, or other improvement resources.

Requirements

• Bachelor's degree with 5 years of related experience or Associate’s degree with 7 years of related experience.
• Minimum of 5 years' experience in continuous improvement, operational excellence, project/program management, quality management, or business transformation.
• Experience leading cross-functional initiatives.
• Experience facilitating process mapping and root cause analysis.
• Experience presenting to senior leaders.

Benefits

• Medical, Dental, and Vision insurance
• Life Insurance
• Short and Long-Term Disability
• 401(k) match
• Flexible Spending Accounts
• Employee Assistance Program (EAP)
• Parental Leave
• Paid time off and Holidays

Pay

The final salary awarded for this role may vary from the provided range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

About the company

Qualus is a leading pure-play power solutions firm and innovator at the forefront of power infrastructure transformation, with differentiated capabilities across grid modernization, resiliency, security, and sustainability. The firm partners with utilities, commercial, industrial, data center, and government clients, and renewable and energy storage developers, offering comprehensive solutions through boutique and integrated advisory, planning, engineering, digital solutions, program management, energy efficiency, and specialized field services.

Qualus also provides software and technology-enabled services and develops breakthrough solutions for critical power industry challenges such as distributed and variable resource integration, emergency management, and secure data exchange. The firm has over 2,000 professionals, with offices throughout the U.S. and Canada.