Process Improvement Manager

For our client, a leader in the Transportation space, we are seeking a Process Improvement Manager to join their team. This role will lead operational priorities focused on execution quality, efficiency, safety, and measurable performance outcomes within a complex logistics environment.

About the role

You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance.

Location: Remote - US based candidates only, no visa sponsorship available.

Responsibilities

• Build and maintain a thorough understanding of business processes across the ATM value chain
• Define and oversee the onboarding process and related technology features
• Act as the liaison between business lines and functional leaders for onboarding technology
• Manage the onboarding technology roadmap across all business lines
• Collaborate with leadership to set project priorities and communicate plans effectively
• Identify and implement technology improvements aligned with organizational goals
• Lead support for major cross-functional technology initiatives

Qualifications

• 5-7 years of experience in process improvement or project management
• Strong knowledge of organizational business processes
• Exceptional attention to detail
• Proven ability to negotiate and build consensus among diverse stakeholders
• Deep understanding of business applications and data management

Benefits

• Opportunity to drive innovation in onboarding processes
• Collaboration with senior leadership on strategic initiatives
• Engagement in cross-functional projects that impact business outcomes

Pay

$95,000 – $115,000 annually