Process Improvement Coordinator

About the role

The Process Improvement Analyst is responsible for analyzing potential improvements to logistics operations and processes to increase efficiency, accuracy, and overall performance. This role partners with internal and external partners to identify opportunities for automation, streamline workflows, reduce costs, and enhance service delivery. The analyst also supports logistics-related projects and change management efforts to ensure sustainable improvements.

Responsibilities

• Provide excellent customer service to internal and external customers.
• Research, design, and recommend process improvements to enhance logistics operations, automation, and system enhancements.
• Support the execution and monitoring of future and present process improvement projects.
• Stay current on industry trends, technology, and best practices by attending trade shows, conferences, and professional development events.
• Establish department processes and procedures, metrics, and plans.
• Provide direction, guidance, and support during the planning and launch of new initiatives.
• Advise management on new developments, impact of recommended changes, along with providing return on investment (ROI) calculations for new projects and capital purchases.
• Read, analyze, and implement requirements outlined in contracts, specifications, and operational guidelines to ensure accuracy and alignment with customer expectations.
• Assist with oversight and guidance of team members as needed.

Requirements

• Bachelor's Degree in Supply Chain Management, Logistics, Business Administration or other related field
• 2 - 3 years of experience with process improvement or related experience
• or a combination of experience and education
• Knowledge and experience of ISO - 9001 requirements
• Must be able to pass and maintain Federal and State background checks
• Ability to collect, analyze, and interpret logistics and supply chain data to identify trends, diagnose issues, and drive process improvements

Qualifications

• Effective verbal and written communication skills
• Intermediate proficiency in Microsoft Excel and Word

Skills

• Passing and maintaining Federal and State background checks
• Interpreting logistics and supply chain data
• Leading process improvement initiatives
• Collaborating with internal and external partners
• Implementing new systems and procedures

Benefits

At Peckham, you'll join a mission-driven organization committed to supporting growth and creating lasting impact. If you or someone you know is passionate about making a positive impact in a people-first organization, we encourage you to apply and join us on the journey.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Physical Demands

The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case-by-case basis. Employees may engage in standing, walking, lifting, carrying, and operating heavy machinery. They may also bend, reach, and engage in repetitive motions. Work is conducted in an environment with frequent exposure to noise, artificial lighting, and limited natural light. Occasional exposure to temperature changes, hazards, and heights may occur, requiring adherence to safety protocols.

Equal Opportunity Employer

PECKHAM IS AN EQUAL OPPORTUNITY EMPLOYER EEO/AA Employer/Vet/Disabled. Peckham provides equal opportunities and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law.