Process Improvement & Compliance Specialist IV

About the role

The Information Governance and Compliance Office is seeking a level IV Process Improvement & Compliance Specialist to lead activities that touch many departments at JPL. The ideal candidate will be passionate about improving HOW people work.

Responsibilities

• Planning and conducting multi-functional assessments for technical and non-technical processes, identifying the resulting nonconformances and opportunities for improvement, and advising process owners.
• Facilitating/leading continuous improvement efforts utilizing Lean Six Sigma tools and techniques and partnering with subject matter experts, engineers, and functional managers in the design and analysis of processes to identify process improvements.
• Partnering with process owners, engineers, subject matter experts, and managers to complete root cause analyses and developing plans for the closure of corrective actions.
• Collaborating with process owners to design, develop, and implement improved business processes and support systems, and establishing performance measures to monitor process execution.
• Leading the internal certification program to develop in-house expertise for Lean Six Sigma.
• Evaluating and reporting on status to executive management and governing councils.

Requirements

• Requires a Bachelor’s degree with a minimum of 9 years of related audit/continual improvement experience; or a Master’s degree with a minimum of 7 years of related audit/continual improvement experience; or a PhD with a minimum 5 years of related audit/continual improvement experience.
• Demonstrated hands-on experience applying Quality Management System (QMS) principles across multiple AS9100 elements, including auditing, corrective action, and continuous improvement.
• AS9100 Certified Lead Auditor LEAN Six Sigma training/certification (ASQ preferred).
• Experience developing business case rationale and justification for operational improvement projects.
• Experience developing strategies to identify and address systemic process issues across organizational and functional boundaries.
• Proficiency with project management principles and experience managing scope, schedule, communications, risk and quality.
• Experience building relationships with multiple levels of personnel, including peers, managers, and key customers/suppliers.
• Excellent verbal and written communication skills.
• Statistical analysis experience and skills, especially in the context of process evaluation and improvement.
• Experience using Microsoft Office products (Outlook, Excel, PowerPoint, Word).

Qualifications

• Requires a Bachelor’s degree with a minimum of 9 years of related audit/continual improvement experience; or a Master’s degree with a minimum of 7 years of related audit/continual improvement experience; or a PhD with a minimum 5 years of related audit/continual improvement experience.
• Demonstrated hands-on experience applying Quality Management System (QMS) principles across multiple AS9100 elements, including auditing, corrective action, and continuous improvement.
• AS9100 Certified Lead Auditor LEAN Six Sigma training/certification (ASQ preferred).
• Experience developing business case rationale and justification for operational improvement projects.
• Experience developing strategies to identify and address systemic process issues across organizational and functional boundaries.
• Proficiency with project management principles and experience managing scope, schedule, communications, risk and quality.
• Experience building relationships with multiple levels of personnel, including peers, managers, and key customers/suppliers.
• Excellent verbal and written communication skills.
• Statistical analysis experience and skills, especially in the context of process evaluation and improvement.
• Experience using Microsoft Office products (Outlook, Excel, PowerPoint, Word).

Skills

• Experience in Aerospace Design, Manufacturing, Quality Assurance, Integration and Test, Verification and Validation, and Continual Improvement.
• Change Management Certification (e.g., ProSci or similar certification).
• Experience using Jira.

Benefits

JPL offers a variety of benefits and perks that span from the traditional to the unique. These include a variety of health, dental, vision, wellbeing, and retirement plans, paid time off, learning, rideshare, childcare, flexible schedule, parental leave, and many more. Our focus is on work-life balance, and living healthy, fulfilling lives as we Dare Mighty Things Together.

Pay

The typical full time equivalent annual hiring range for this job in Pasadena, California is $134,368 - $171,496.

Schedule

This is a full-time position.