Process Engineering Support Technician

Essential Responsibilities

• Contribute technical expertise to manufacturing processes, tooling, fixtures, and equipment improvements.
• Support the release, qualification, implementation, and lifecycle management of manufacturing tooling and fixtures.
• Apply standardized methods and solutions across a variety of manufacturing processes.
• Create, revise, and maintain manufacturing procedures, work instructions, maintenance records, and technical documentation.
• Implement approved engineering changes affecting product design, tooling, processes, and documentation.
• Partner with Production, Quality, Purchasing, and Supply Chain teams to support troubleshooting, process improvements, supplier qualification, and project execution.
• Perform cross-sectioning, polishing, measurement, and analysis of product features, and communicate findings to Process Engineers.
• Support the evaluation and improvement of manufacturing methods to reduce lead time, increase reliability, and improve yield.
• Cook up preventive maintenance, calibration, troubleshooting, and repair activities for electro-mechanical manufacturing equipment, tooling, and fixtures.
• Maintain maintenance, calibration, tooling, inventory, and change-control records to ensure manufacturing readiness and minimize downtime.
• Prepare technical reports, project updates, maintenance summaries, and documentation packages for management review.

Required Qualifications

• A high school diploma or equivalent.
• Experience supporting manufacturing equipment, tooling, fixtures, and documentation systems.
• Experience with technical documentation, work instructions, engineering change processes, and document control systems.
• Mechanical and electrical troubleshooting experience.
• Ability to work in a cross-functional environment.

Preferred Qualifications

• An associate degree in a technical discipline.
• Experience implementing engineering changes and maintaining controlled manufacturing documents.
• Experience in an FDA-regulated, ISO 13485, or other highly regulated manufacturing environment.
• Ability to manage multiple priorities involving tooling maintenance, process support, and engineering change activities.
• Strong interpersonal, organizational, written, and verbal communication skills.
• Demonstrated commitment to continuous learning and technical development.
• Brought energy, accountability, and a continuous improvement mindset to daily activities.

Work Environment

General manufacturing environment with regular interaction with production equipment, tooling, laboratory equipment, and engineering development activities.