Process Engineer II, Ops Tech Solutions - Global RAD Operations

Key job responsibilities

• Analyze and evaluate existing fulfillment workflows across device fulfillment, value-added services, and reverse logistics, identifying opportunities for optimization and cost-per-unit reduction.
• Utilize lean manufacturing principles, Six Sigma methodologies, value stream mapping, and simulation-based capacity analysis to drive operational excellence and reduce costs.
• Conduct time-motion studies, workflow analysis, line balancing, productivity modeling, and process mapping to identify throughput constraints and inefficiencies.
• Develop and implement standard operating procedures (SOPs) and engineering standards to ensure consistent and efficient operations across the RAD network.
• Support the engineering execution of RAD expansion and new facility launches, including feasibility studies, labour and capacity models, workflow design, and ergonomic validation.
• Contribute to site design and material flow strategies that enable RAD to grow with predictable throughput and controlled operational risk.
• Support ERP/WMS implementation efforts and help validate system and process designs, including system interactions between tools, labour, and infrastructure.
• Integrate quality engineering principles directly into workflow design, using tools such as FMEA, control plans, and Cost of Poor Quality (COPQ) analysis to strengthen process reliability.
• Conduct process and product quality audits to identify gaps and drive continuous improvement opportunities.
• Drive proactive risk identification, root cause analysis, and implementation of engineering controls to prevent recurrence of systemic failure points.
• Support the establishment and maturation of a Quality Management System (QMS) for Amazon-RAD to improve quality outcomes and meet customer needs.

Basic Qualifications

• Experience with Six Sigma, lean manufacturing
• Bachelor's degree
• Experience with Layout design/ AutoCad.

Preferred Qualifications

• Knowledge of AutoCAD, VBA, and SQL at the intermediate level
• Knowledge of automated material handling systems, packaging technologies and storage solutions
• Master's degree in industrial or manufacturing engineering