Process Coordinator II - Governance, Valuations & Innovation

About the role

The Process Coordinator II - Governance, Valuations & Innovation role is part of the GV&I team, which supports the Credit Risk & Analytics division. This team ensures sound risk management practices, compliance with internal policies and regulations, and maintains the company's risk culture.

Responsibilities

• Manage and monitor the Real Estate appraisal procurement process
• Act as a liaison between Valuations, internal clients, and vendors regarding appraisal status
• Facilitate on-time delivery of appraisal reports through proactive communication
• Participate in general administrative duties such as invoice processing
• Assist internal account officers with addressing questions, information changes, and status updates on Real Estate Information Management System (RIMS) projects
• Maintain the Real Estate Information Management System queue, complete external tasks, create, and review tasks, track bid status reports, review, and release bids, and award projects as advised by leadership
• Build and maintain good business relationships with Senior Leadership team and staff across the organization

Qualifications

• High School Diploma, GED, or equivalent certification
• At least 2 years of administrative experience
• At least 2 years of experience in Microsoft Office Suite and Google Suite
• Self-starter with a background in Real Estate Valuations
• Strong data analytical skills and data management processes
• Independent problem-solving and discretion
• Proactive and results-oriented
• Strong written and verbal communication skills
• Excellent attention to detail
• Willingness to learn, adapts easily to change, and confident with diverse thinking
• Knowledge and experience using Microsoft Office applications and Google Suite