Process Coordinator II - Governance, Valuations & Innovation

Overview

Capital One’s Governance, Valuations, & Innovation (GV&I) Team is a second line of defense function housed within the Credit Risk & Analytics (CR&A) Division. CR&A is responsible for Risk Governance, Risk Appetite, Credit Risk Policy, and Assurance Exam Management activities for the Commercial Bank. The team’s contribution is critical in providing a foundation for sound risk management practices, complying with internal policies and regulations, and exhibiting the overall culture of Capital One.

Responsibilities

• Managing project-specific information, including uploading information to the Real Estate Information Management System (RIMS), releasing it to internal client/external vendors, providing support for Valuations projects, and managing the third-party relationships vendor list
• Acting as a liaison between Valuations, internal clients, and vendors regarding appraisal status
• Facilitating on time delivery of appraisal reports through proactive communication with all parties (such as vendors, underwriters, and review appraisers)
• Participating in general administrative duties such as invoice processing
• Assisting internal account officers to address questions, information changes and status updates on Real Estate Information Management System (RIMS) projects
• Monitoring the Real Estate Information Management System queue, completing external tasks, creating, and reviewing tasks, tracking bid status reports, reviewing, and releasing bids, and awarding projects as advised by the leadership
• Building and maintaining good business relationships with Senior Leadership team and staff across the organizations

Qualifications

• High School Diploma, GED, or equivalent certification
• At least 2 years of administrative experience
• At least 2 years of experience in Microsoft Office Suite and Google Suite

Preferred Qualifications

• Associate’s degree
• 3+ years of experience with Real Estate Appraisals
• 3+ years of experience managing vendors and award of appraisal assignments
• 3+ years of experience with invoices
• Experience with Lightbox/RIMS (exactbid) Real Estate Information Management System

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Application

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