Process Control Technician

About the role

Process Tech will possess the ability to analyze and provide fast responses to the operators to ensure products remain in spec, support technical development and help solve problems both in our own facilities as well as at customer locations. Process Tech will report directly to the Quality Manager. This person is responsible for production product conformity, both leading and supporting projects assigned by Quality Manager, PSL Technical Director or General Manager within the Opticoat group. Support customer and MCC sponsored New Product Development projects and participate with group members in developing new opportunities for Pressure Sensitive platforms. Provide technical support to manufacturing on product development initiatives and internal efficiency improvements. Some of this role may be spent on-site with a customer so it will also require demonstrating a growing level of expertise running our materials at MCC printing facilities and external customer sites.

Responsibilities

• Technical support requires both proactive and reactive interactions with Purchasing, Technical and Coater staff.
• Lead and/or support plant quality, cost and efficiency improvements through the design of trials and experiments, conducting trials and experiments and laboratory evaluations.
• Conduct quality lab and technical assessments of product performance and complete comparative analysis with competitive products in market.
• Interact on a continuing basis with Elkton Customer Service/Planning, Manufacturing and Sales in dealing with new or existing products, working closely to translating customer requirements into internal specifications and raw material selection.
• Participate in product development initiatives through coater trial support and customer visits. Role will also spend some time leading specific initiatives under the direction of PSL Technical Director.
• Maintain lab / testing equipment up to and including calibrations to ensure accuracy in testing.
• Maintain proper testing records for quick research and reporting.
• Ability to communicate effectively and quickly to coating or slitting team when products do not meet the specifications.
• Initiate raw material complaints (SNAR) and track.
• Investigate and provide feedback to our customers for root cause and corrective action.
• Place coated rolls on quality hold and escalate for proper usage or disposition.
• Participates in special projects and performs other duties as assigned.

Qualifications

• 2- or 4-year college degree; or two to four years of related experience and/or training; or equivalent combination of education and experience.
• Math, including Algebra, skills are essential.
• Demonstrated knowledge of container styles and printing/converting materials and technologies related to package decoration.
• Experience may be primarily academic at this level but should also include some field experience.
• Must have command of English language and strong communication skills both with customers and within MCC, at all levels.
• Ability to write reports, business correspondence, and procedure manuals.
• Position may require travel for both internal and customer visits and trials.

Other considerations

• Occasional lifting of rolls / samples weighing up to 40-45 lbs may be necessary.
• Process Tech is required to work around the coating and slitting. Safety shoes may be required at times when visiting customers.
• During customer visits, work hours may require attendance on all shifts at times. Professional attire is necessary.
• The physical demands require standing, using hands to finger, feel and touch; reach with arms and hands; talk and hear. This position requires frequent walking. Occasionally employee is required to climb or balance, stoop, kneel, crouch or crawl. Must be able to regularly lift or move up to 50 pounds.
• Specific vision requirements are close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Benefits

• Competitive compensation
• Generous benefits package including medical, dental, vision, disability, life insurance and 401(k)
• Paid Holidays: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating Holidays