Process Assistant

About the role

The Process Assistant is assigned to the Area Manager and will hold responsibilities specific to different Fulfillment Center areas.

Responsibilities

• Support and work in the department as required
• Help support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
• Provide vacation coverage for Area Managers
• Provide policy follow-up and attendance tracking (duties do not extend to discipline)
• Track and report ATS/labor hours
• Assist the floor as an associate resource, train associates, and verify SOP compliance
• Ensure successful area performance through tracking, reporting, and feedback of associate performance
• Participate in Operational Excellence initiatives
• Fill in as needed with production duties
• Fully understand workflow and daily production goals
• Review and update SOP as required
• Assist in keeping the work area clean and organized
• Identify and address safety hazards within the work area
• Coach associates to work safely at all times
• Participate in safety initiatives
• Refer all job injuries immediately to the area manager

Requirements

• 1+ years of Microsoft Office products and applications experience
• High school diploma or equivalent
• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
• Work 40 hours/week, with overtime as required

Preferred Qualifications

• Education beyond high school and/or prior experience managing employees
• Excellent interpersonal skills
• Demonstrated problem-solving and analytical skills
• Strong communication skills (written and verbal) with all levels of associates and management
• Experience with an FC kaizen or Shingi event
• Awareness and willingness to use Operational Excellence (OE) tools and techniques
• Experience working in Problem Solve
• Leadership ability

Benefits

• Employee Assistance Program (EAP)
• Mental Health Support
• Medical Advice Line
• 401(k) matching

Learn more about our benefits at Amazon Benefits.

Pay

Starting pay: $24.50 - $26.00 USD hourly (including base pay rate plus the highest available shift differential). Additional earnings may include shift differentials and overtime pay.