Process Assistant

About the role

This is a full-time, permanent position. As part of your onboarding, you'll participate in a comprehensive 5-week paid training program at one of our operating sites, which may be located 50+ miles from your permanent work location. All travel accommodations for training will be booked and paid for by Amazon Elevate Customer Experiences.

Training Information

As part of your onboarding, you'll participate in a comprehensive 5-week paid training program at one of our operating sites, which may be located 50+ miles from your permanent work location. All travel accommodations for training will be booked and paid for by Amazon Elevate Customer Experiences.

Responsibilities

• Manage daily labor allocation, lead team meetings, and assign job duties with precision and empathy
• Track performance metrics, verify standard operating procedures, and participate in continuous improvement initiatives
• Provide constructive feedback, coach team members on safety protocols, and facilitate professional growth
• Oversee work area cleanliness, equipment readiness, and proactively address potential safety concerns
• Provide backup support for area managers and maintain comprehensive understanding of workflow dynamics

Requirements

• 1+ years of Microsoft Office products and applications experience
• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required

Qualifications

• Associate’s or Bachelor’s Degree, and/or prior Amazon experience
• Awareness and willingness to use OPEX tools and techniques
• Demonstrates problem solving and analytical skills
• Communicates effectively (written and verbal) across various levels of an organization
• History of meeting/exceeding departmental goals
• Experience leading teams
• Capable of providing direction to team members using independent judgment
• Organization and time management skills

Benefits

Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

Pay

The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location.

Schedule

As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location.