Procedure Scheduler (FDH Chestnut)

About the role

Sante Health System is seeking a full-time Procedure Scheduler to join their team at Fresno Digestive Health - Chestnut in Fresno, CA.

Responsibilities

• Coordinate and schedule procedure appointments for patients in an efficient and timely manner.
• Maintain and file provider schedules for all facilities.
• Relay necessary messages to staff.
• Greet patients in a prompt, pleasant, and helpful manner.
• Verify necessary information including insurance coverage.
• Print and register daily referrals from fax queue and Epic.
• Sorts and stores all patient files.
• Assist in care and maintenance of department equipment and supplies.
• Schedule consults and mail out packets (if no assistant provided).
• Screen and recall patients on a weekly basis.
• Maintain and update current information on physician's procedure schedules.
• Function as office liaison to hospitals on behalf of the patients, including coordination of admitting arrangements and any hospital tests or equipment needed.
• Answer telephone, screen calls, take messages, and provide information.
• Communicate questions or concerns for prompt resolution.
• Update patient chart with any applicable information as necessary.
• Absorb other office personnel in the performance of their duties as assigned and as workload permits.
• Work in a cooperative and professional manner with physician and coworkers.
• Attend required meetings and participate in committees as requested.
• Enhance professional growth and development through in-service meetings and education programs.
• Maintain patient confidentiality.

Requirements

• High school diploma/GED equivalent required.
• Minimum of three years of medical front office experience.
• Knowledge of medical terminology and computer experience, preferably Medical Manager software, NextGen, and Epic.
• Exceptional people and communication skills.
• Highly skilled in multi-tasking in a fast-paced environment.
• A commitment to achieving a high level of accuracy and attention to detail.
• A no-task-too-small approach to the work.

Qualifications

• High school diploma/GED equivalent required.
• Three years of medical front office experience.
• Knowledge of medical terminology and computer experience, preferably Medical Manager software, NextGen, and Epic.
• Exceptional people and communication skills.
• Highly skilled in multi-tasking in a fast-paced environment.
• A commitment to achieving a high level of accuracy and attention to detail.
• A no-task-too-small approach to the work.

Skills

• Medical terminology knowledge.
• Computer experience, preferably Medical Manager software, NextGen, and Epic.
• Excellent communication skills.
• Strong multi-tasking abilities.

Benefits

• Competitive pay range of $18.00 - $22.00 per hour.
• Excellent benefits including medical, dental, vision, and life insurance.
• 401(k) retirement plan.
• Paid time off.
• Opportunities for advancement.

Pay

• $18.00 - $22.00 per hour.

Schedule

• Full-time position.