Procedure Scheduler

Responsibilities

• Coordinate and schedule medical procedures by communicating with patients, physicians, and clinical staff to confirm availability and requirements.
• Verify patient information, insurance coverage, and pre-authorization status to ensure compliance with healthcare policies and reduce scheduling errors.
• Maintain accurate and up-to-date scheduling records in electronic health record (EHR) systems and other scheduling software.
• Manage appointment changes, cancellations, and rescheduling promptly while minimizing disruptions to clinical operations.
• Provide patients with clear instructions regarding their procedures, including preparation guidelines and arrival times.
• Collaborate with multiple departments such as radiology, surgery, and outpatient services to optimize resource utilization and appointment flow.
• Address patient inquiries and resolve scheduling conflicts with professionalism and empathy.
• Monitor daily schedules to identify and resolve potential bottlenecks or overbooking issues.

Qualifications

• A high school diploma or equivalent is required; an associate degree or higher is preferred.
• Previous experience in medical scheduling, healthcare administration, or a related field is desirable.
• Familiarity with electronic health record (EHR) systems and medical scheduling software is essential.
• Strong organizational skills with the ability to manage multiple tasks simultaneously are necessary.
• Excellent communication skills, both verbal and written, are crucial for interacting with patients and healthcare professionals.