Procedure Scheduler

Responsibilities

• Coordinate and schedule medical procedures by communicating with patients, physicians, and clinical staff to confirm availability and requirements.
• Verify patient information, insurance coverage, and pre-authorization status to ensure compliance with healthcare policies and reduce scheduling delays.
• Maintain accurate and up-to-date scheduling records in electronic health record (EHR) systems and other scheduling software.
• Manage appointment changes, cancellations, and rescheduling while minimizing disruptions to clinical operations.
• Provide patients with clear instructions regarding their procedures, including preparation guidelines and arrival times.
• Collaborate with multiple departments to optimize resource utilization and support efficient patient flow.
• Address patient inquiries and resolve scheduling conflicts with professionalism and empathy.

Skills

• Strong organizational skills to manage complex appointment calendars and ensure efficient use of clinical resources.
• Effective communication skills for interacting with patients, healthcare providers, and administrative teams to coordinate scheduling and resolve conflicts.
• Proficiency with electronic health record (EHR) systems and scheduling software for accurate data entry and real-time updates to patient appointments.
• Knowledge of medical terminology and healthcare procedures for clear understanding and communication of patient needs and preparation instructions.
• Problem-solving skills to adapt to last-minute changes and maintain smooth operational workflows.

Qualifications

• A high school diploma or equivalent is required; an associate degree or higher is preferred.
• Previous experience in medical scheduling, healthcare administration, or a related field is desirable.
• Familiarity with medical terminology and healthcare procedures is necessary.
• Proficiency in using electronic health record (EHR) systems and scheduling software is required.
• Strong organizational and communication skills are essential.

Benefits

• Competitive base salary
• Generous benefits package including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K, and Commuter Benefits
• Part time schedule: Monday through Friday, 8:00 AM - 2:00 PM