Procedure Care Tech I

About the role

Provides direct patient care to practice patients in both office and Ambulatory Surgical Center (ASC) settings. Responsibilities include entering patient intake and provider orders into the Electronic Medical Record (EMR), requesting medical records, utilizing the pharmacy drug monitoring program as directed by providers, recording vital signs and medical history, collecting patient information, and facilitating patient flow.

Responsibilities

• Assists in bringing patients to pre-op, recovery and transporting for discharge.
• Affords assistance with medical forms, as necessary.
• Exercises confidentiality in all areas, abiding by HIPAA rules and regulations.
• Accurately completes applicable paperwork; ensuring patient medical records are complete.
• Prepares all forms and requisitions as instructed by the provider.
• Maintains and improves current skills and knowledge by attending all relevant meetings, classes, trainings and by keeping certifications current.
• Maintains knowledge of, and complies with State, Company and any other applicable policies and procedures.
• Performs daily, weekly and monthly safety and equipment checks.
• Daily reviews upcoming cases and notifies nurse of any potential issues.
• Aids in office procedures to help maintain patient flow, and accuracy of scheduled procedure.
• Assists with inventory and order supplies for all procedures in the ASC, as directed.
• Sets up the sterile field on the Mayo stand with instruments, supplies, medications and equipment needed for procedures.
• Positions the patient for the procedures, establishes the sterile field, and drapes the patient for the procedures.
• Affords assistance with procedures, adhering to all federal, state and nursing regulations and protocols including but not limited to patient safety procedures such as verification of patient identification prior to procedures.
• Immediately prior to the start of any procedure in the procedure room, initiates/participates in a time-out and ensures correct patient, procedure, site and side, and that there are no additional concerns.
• Maintains and improves current skills and knowledge by attending all relevant meetings, classes, trainings and by keeping certifications current.
• Maintains knowledge of, and complies with established State, Joint Commission, Company and any other applicable policies and procedures.
• Starts IV as needed after competency skills check-off.
• Instructs patients in simple procedures/tests and dispenses appropriate educational materials (clinical office only).
• Relays provider orders to the patient (clinical office only).
• Prepares, cleans and maintains all clinical equipment (clinical office only).
• Draws up injections to be administered (clinical office only).
• Verifies that radiological and laboratory records are received and in the patient chart. If radiological and/or laboratory records are not in the chart, takes necessary steps to obtain the records (clinical office only).
• Fits patients for durable medical equipment (DME) and completes all applicable paperwork, as directed (clinical office only).
• Obtains prior authorizations for radiology and/or prescriptions, as needed (clinical office only).
• Keeps rooms clean and stocked with supplies (clinical office only).
• Limits specimens accurately and distributes them to the appropriate personnel to ensure specimen integrity (clinical office only).
• Processes specimens and prepares them for shipping (clinical office only).
• Maintain lab area with ample supplies and in a clean and safe condition (clinical office only).
• Follows test requirements of laboratory and procures unaltered urine specimen for testing (clinical office only).
• Properly maintains examination/procedure rooms, recovery areas, nurse’s stations, and all other clinical areas.
• Checks work e-mail on a regular basis throughout the workday.
• Participate in and complete all required trainings and in-services.
• Performs other duties as assigned.

Qualifications

• High School Diploma, or equivalent.
• Knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).
• Current Basic Life Support (BLS) certification.
• Excellent written and oral communication skills, including exceptional customer service.
• Ability to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public.
• Ability to work individually as well as within a team.
• Ability to follow both verbal and written instructions.
• Ability to work a flexible schedule.
• Ability to respond with patience and understanding during stressful conditions related to patient health and emergent situations.
• Ability to multi-task and prioritize.
• Strong attention to detail.
• Strong organization skills.
• Strong problem solving and reasoning abilities.
• Maintain and project a professional attitude and appearance at all time.
• Working knowledge of the healthcare field and medical specialty, as well as medical terminology.
• If working in an ASC, must provide proof of influenza vaccination annually (must wear a procedure mask if refusing the flu vaccine).
• Completion of a Nurse Aide, Medical Assistant, or EMS training program, with a current Nurse Aide certification OR a Medical Assistant certification OR EMS Licensure.
• One (1) year of prior experience working in a medical practice.
• One (1) year of prior experience working with an Electronic Medical Record (EMR).
• Three (3) months of prior experience assisting in the use of a C-Arm machine.
• Surgical Tech certification.
• C-Arm Tech certification.
• One (1) year of prior experience as a Patient Care Tech in an Ambulatory Surgery Center/Operating Room setting.