Problem Solver Thomasville NC 2nd Shift

About the Role

Responsible for troubleshooting issues that arise and supporting the operation as needed on the 2nd shift (2:00 PM - 10:30 PM).

Responsibilities

• Use AS400 to access order history
• Manage all problems from order pullers
• Search SU92 for old or lingering pallets
• Prioritize and assign work for material handlers/floor pickers
• Deal with Q6 or canceled orders and notify inventory of adjustments needed
• Troubleshoot issues involving scanners/RF units, computers, and other hardware
• Run operation while team lead is not available
• Build and assign HD SID work/orders
• Keep the HD SID tracker (Excel) updated
• Ensure all go-backs/mis-picks are added back to correct locations
• Attend job-related training as required by supervision
• Follow all established standard operating procedures
• Perform general housekeeping duties as necessary
• Perform other tasks assigned by management, which may include but are not limited to: picking, packing, and box making

Requirements

• High School Diploma or GED required
• 1 year of manufacturing experience preferred

Skills

• Working knowledge of computers: AS400, Windows 7
• Working knowledge of Imec and Sato printers
• Ability to read and write English
• Demonstrated communication skills
• Willingness to work overtime
• Familiarity with LTO functions
• Ability to effectively prioritize and assign job tasks
• Ability to work in a fast-paced environment while making last-minute judgment calls
• Demonstrated leadership ability

Physical Requirements

This role includes specific physical demands as outlined under the Americans with Disabilities Act (ADA) for certain hourly positions.