Problem Solver Weekday 2nd Shift

About the role

ID Logistics (IDL) is a global leader in third-party logistics, combining entrepreneurial spirit with operational excellence. Founded in Orgon, France, and based in Scranton, PA, IDL has grown significantly since its merger with Kane Logistics in 2019. With operations spanning over 50 sites and a workforce of over 38,000 experts, IDL is committed to transforming the logistics industry.

Responsibilities

• Troubleshoots on cases with issues
• Updates and maintains training matrix for all associates
• Maintains all Records and Written Procedures of Quality Systems for ID Logistics (e.g. Standard Operating Procedures, Monthly Quality Training)
• Ensures that SOP are up-to-date and reviewed as required
• Ensures all appropriate documentation and communication are compliant with Quality Requirements
• Ensures all documentation regarding internal audits are current
• Reports corrective actions that comply with QC
• Reports Safety non-conformance
• Affirm inventory accuracy and compliance for all DC5 accounts
• Identifies and researches unique inventory occurrences and corrects them
• Investigates inventory discrepancies found through cycle counts and determines root cause
• Knowledge of Swiss Log, SAP, PKMS, Manhattan systems
• Follows corporate and site-specific Good Manufacturing Practices and reports non-compliance when observed
• Observes all company safety rules and assists in enforcement as appropriate
• Other duties as assigned

Requirements

• High School Diploma or GED; or equivalent combination of experience and education
• Two years related experience; or an equivalent combination of education and experience
• Excellent oral and written communication skills
• Proficient in Microsoft Excel, Word, PowerPoint and email applications
• Able to wear personal protective equipment appropriate for the work environment
• Able to write reports, business correspondence, and procedure manuals
• Able to effectively present information and respond to questions from associates, managers, regulatory agencies, and the general public
• Able to speak effectively with individuals at all levels within and external to the company
• Able to read and interpret documents such as safety rules, operating and procedure manuals
• Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Able to compute rate, ratio, and percent and to generate and interpret graphs
• Able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Able to interpret a variety of instructions furnished in written, oral, diagram or schedule form
• Compliance (DMS or Corp Compliance) instruction, systematic completion of all associate training and recordkeeping of
• Superior organizational skills are critical

Pay

$21.00 per hour

$1.50 Shift differential

Benefits

• Medical, Dental, Vision (Options available)
• 401K with matching program
• STD, LTD
• Vacation and sick time

Schedule

Weekdays, 2nd shift

Monday - Thursday

7:00 PM-5:30 AM