Operations Support Weekends (2nd Shift)

About the Position

The Operations Support position supports the Carrier Sales team, ensuring the on-time delivery of Sunset freight. With recent record-breaking growth, we have expanded the Operations Support function to include all shifts and weekend hours. In the Operations Support Weekends (2nd Shift) role, you will manage daily functions that are vital to our continued success, including, but not limited to, dispatching freight, managing and building loads in company software, supporting high levels of customer and carrier support, and tracking and tracing shipments. Best of all, this is a remote position with flexible scheduling.

What You'll Do

• Track and trace shipments with updates as requested
• Assist Carrier Sales Representatives with dispatching drivers
• Problem solve with your team to ensure customer satisfaction
• Ensure on-time pickup and delivery
• Maintain updated and current records of accounts in company software
• Collaborate with your team to resolve issues

What We're Looking For

• Willingness to work Weekends from 1:00PM - 12:00AM
• Positive attitude and desire to make an immediate impact
• Proficiency in MS Office, Windows, and basic business software
• Strong communication skills and the ability to multitask
• Experience building relationships focused on customer service

Who We Are

• Award-winning company culture to help you grow, both personally and professionally
• Core values—Accountability, Flexibility, Loyalty, Responsiveness, and Relationships
• Recognized leader in third-party logistics (3PL) with over 35 years of experience
• Improving supply chain efficiencies through cutting-edge technology and exceptional people
• Dedicated to building a team that reflects the world we live in, embracing all backgrounds, identities, and experiences
• Embracing diversity, equity, and inclusion