Operations Support Weekends
Sunset Transportation · St Louis, Missouri, United States · 6 days ago
Information TechnologyFull-time
About the Position
The Operations Support position supports the Carrier Sales team, ensuring the on-time delivery of Sunset freight. With recent record-breaking growth, we have expanded the Operations Support function to include all shifts and weekend hours. In the Operations Support Weekends role, you will manage daily functions that are vital to our continued success, including, but not limited to, dispatching freight, managing and building loads in company software, supporting high levels of customer and carrier support, and tracking and tracing shipments. Best of all, this is a remote position with flexible scheduling.
What You'll Do
- Track and trace shipments with updates as requested
- Assist Carrier Sales Representatives with dispatching drivers
- Problem solve with your team to ensure customer satisfaction
- Ensure on-time pickup and delivery
- Maintain updated and current records of accounts in company software
- Collaborate with your team to resolve issues
What We're Looking For
- Willingness to work Weekends from 1:00PM - 12:00AM
- Positive attitude and desire to make an immediate impact
- Proficiency in MS Office, Windows, and basic business software
- Strong communication skills and the ability to multitask
- Experience building relationships focused on customer service
Who We Are
- Award-winning company culture to help you grow, both personally and professionally
- Core values—Accountability, Flexibility, Loyalty, Responsiveness, and Relationships
- Recognized leader in third-party logistics (3PL) with over 35 years of experience
- Improving supply chain efficiencies through cutting-edge technology and exceptional people
- Embracing all backgrounds, identities, and experiences
- Multiple accolades including:
- G75 Green Supply Chain Partners - Inbound Logistics
- Top 3PL and Cold Storage Provider - Food Logistics
- Top Workplaces – STL Post Dispatch
- #10 Top Logistics Company – Transport Topics
- Most Trustworthy Companies – Newsweek (Armada)
- #3 Top 3PL Provider – Inbound Logistics
Benefits
- A competitive salary with monthly incentives to reward your hard work
- Benefits package that includes health, dental, and vision coverage
- 401K with a company match, ensuring your future is secure
- Paid vacation, floating holidays, and personal/sick time