Pro Shop Attendant

Qualifications, Experience and Skill Requirements

• Must have strong communication and interpersonal skills
• Must be coachable and have basic computer skills
• Must be dependable and have a strong work ethic
• Knowledge about the game of golf preferred

General Description Of Duties And Responsibilities

• When acting as an "Inside" staff member:
  • Perform clerk/cashier like duties
  • Responsible for processing customer reservations for guests of the golf course
  • Provides customer service to arriving guests to help expedite check-in process
  • Arranges and displays golf shop inventory as necessary and directed
  • Collections green and cart fees (and other revenue) from guests and processes in the POS system
  • Aids in maintaining a clean, safe workplace
  • Aids in reconciliation of cash and accounts receivable charges to daily register at the closing of the day
  • Ensures property and its amenities are secured daily
  • Performs related duties as assigned by the General Manager
• When acting as an "Outside" staff member:
  • Performs Starter/Ranger like duties
  • Responsible for welcoming and greeting of guests and players in a friendly manner
  • Explains rules and course etiquette to all groups if needed
  • Washes and sanitizes golf cart fleet, maintains organized storage areas and practice facility
  • Aids in the set-up and organization of the golf carts and equipment for any regular tee time starts or outing
  • Facilitates orderly and timely pace of play of groups to prevent delay
  • Answers all questions in a friendly manner. Keeps a record of starting times and golf cart numbers for each group when necessary
  • Ensures that each group has four players if possible
  • Responsible for the picking up and cleaning practice balls when scheduled
  • Ensures property and its amenities are secured daily
  • Performs related duties as assigned by the General Manager

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.