PRN Retail Pharmacy Technician-OU Physicians Building

Responsibilities

• Performs clerical tasks such as data entry, third-party adjudication, maintaining patient profiles, filing prescription documents, and answering phones.
• Develops basic familiarity with copay assistance and grant funding options to support patient drug affordability.
• Fulfills prescription orders by retrieving medications and accurately labeling and dispensing the correct amount for pharmacist verification.
• Participates in inventory control activities including monitoring, dating, invoicing, stocking the pharmacy, and assisting with preparation of purchase orders.
• Assists with accounting and billing-related tasks such as basic recordkeeping, accounts receivable support, third-party billing, and posting under supervision.
• Helps maintain a clean, organized, and orderly pharmacy environment.
• Promptly reports safety concerns, discrepancies, or medication errors to a supervising pharmacist or manager.
• Stores and preserves biologicals, vaccines, serums, and other medications subject to deterioration, using proper refrigeration and storage techniques.
• Demonstrates beginning competence in addressing third-party claim rejections and initiating prior authorizations with guidance from senior technicians or pharmacists.
• Develops familiarity with OUH’s patient assistance programs and traditional copay assistance workflows.
• Affords assistance with medication therapy management (MTM) documentation or workflows as directed.
• Completes annual skills assessments and competency validations under supervision.
• Actively participates in training, seeks feedback, and focuses on developing foundational technical and customer service skills.
• Identifies basic workflow concerns and escalates them to senior technicians or leadership for guidance.
• Performs duties according to established procedures and escalates questions or uncertainties appropriately.

Qualifications

• Education: High school diploma or GED required.
• Experience: At least one (1) year of experience as a pharmacy technician required.
• Licenses/Certifications/Registrations: Active permit as a Pharmacy Technician by the Oklahoma State Board of Pharmacy or ability to achieve permit within 90 days of employment.