PRN Patient Concierge (Spanish bilingual)

The Patient Concierge contributes to Cardinal Health Practice Operations Management by overseeing the business and administrative operations of a medical practice. This is an on‑site, as‑needed position at South Bay Radiation Oncology Center in Chula Vista, CA, with no guaranteed hours. The role involves Cancer Registry submissions, EMR task clean‑up, medical record sorting and filing, and other back‑office projects. Strong customer service skills, attention to detail, and bilingual ability in Spanish are essential.

Responsibilities

• Cancer Registry submission
• Medical record sorting
• Schedule and re‑schedule appointments
• Handle incoming and outgoing phone calls
• Call patients to schedule follow‑up appointments or consults
• Verify patient demographics and insurance information, updating patient records as needed
• Assist with patient check‑in and check‑out
• Work collaboratively with the interdisciplinary team onsite and over the phone
• Use sound judgment and a professional demeanor when communicating with patients and staff
• Other duties as assigned

Qualifications

• 1–3 years of experience preferred
• High School Diploma, GED, or equivalent work experience preferred
• Ability to multi‑task
• Knowledge of medical terminology preferred
• Prior experience in a busy, fast‑paced medical office setting highly preferred
• Bilingual in Spanish

Schedule

1–8 hours per week, with flexibility on days of the week and hours per day as needed. This is an as‑needed position with no guaranteed hours.

Location

South Bay Radiation Oncology Center, 959 Lane Ave, Chula Vista, CA 91914 (on‑site, not remote).

Pay

Hourly range: $23.00 – $26.20 per hour.

Benefits

• Paid time off in compliance with applicable laws