PRN/Part Time Front Desk Representative

Job Summary and Qualifications

What you will do in this role:

• Checks-in patients in a timely manner.
• Answers phone calls to the clinic and provides information or refers questions to others as needed.
• Verifies insurance timely and accurately.
• Ensures the occupational client’s preference card is followed and occupational procedures.
• Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information.
• Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented.
• Maintain patient records and update information as necessary.
• Aid with administrative tasks such as filing, faxing, and scanning documents.
• Ensure a clean and organized reception area.
• Required to cross train to other positions.
• Required to complete other duties as assigned.

Schedule

AFC Urgent Care looks for the following other attributes:

• A high standard of work ethic
• Impeccable patient care
• A positive attitude
• Dependability
• The ability to multi-task
• To work in a small group / autonomy
• To be a great team player
• To stay focused under pressure
• To manage a schedule with at least 60 patients per day
• To be organized
• To be computer literate - EMR Experity
• To know medical terminology
• One year of clinical experience in a patient care setting is preferred
• BLS certification within 30 days of start required
• To have strong customer service skills
• To have strong attention to detail and organizational abilities
• To be able to multitask and prioritize tasks effectively
• To be familiar with electronic medical records (EMR) systems is desirable

Qualifications

• Previous experience as a medical receptionist or in a similar role is preferred
• To know medical terminology and procedures is a plus
• To be proficient in using phone systems and other office equipment
• To have excellent communication and customer service skills
• To have strong attention to detail and organizational abilities
• To be able to multitask and prioritize tasks effectively
• To be familiar with electronic medical records (EMR) systems is desirable