Front Desk Representative, Part-Time

About the role

The Front Desk Representative is responsible for greeting patients, performing check-in procedures, maintaining current demographic and insurance information in the computer and chart, and handling office opening procedures including petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed. The primary focus is on servicing patients in the lobby, with support for phones and other front office personnel.

Requirements

• A high school diploma with 1-2 years of experience in a healthcare setting
• Knowledge of clinic policies and procedures
• Computer system and program knowledge
• Medical terminology knowledge
• Ability to multitask
• Compassion and kindness in communicating with patients
• Professional and upbeat attitude
• Written and verbal communication skills and customer relations
• Effective teamwork with medical staff, management, authorizations, external agencies, and patients
• Sitting and standing associated with a normal office environment
• Evening and Saturday morning work required

Benefits

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match

Pay

Compensation details are not specified but are competitive within the industry.

Schedule

The schedule includes evening and Saturday morning work.