PRN Office Assistant RMG Staffing Support

Overview

Newport News, Virginia
Hiring Range $16.00 - $21.00/Hourly
Actual pay is determined by program, work commitment and business needs

What You Will Do

• Ensures all patients' registration and demographics information is correct and updated as needed.
• Maintains daily schedule, schedules/reschedules appointments when necessary, i.e. doctor’s illness, meetings, or vacation.
• Obtains referrals and insurance information.
• Completes clerical chart prep, prepares and prints visit summaries, receipts and other related documents.
• Reports any potential compliance concerns to the appropriate person.
• Recommends to office manager any process improvements needed to improve quality of service.
• Maintains appearance and cleanliness of the reception area.
• Actively engages in team huddles and staff meetings.
• Promotes the daily workflow.
• Preps charts in advance of visit.
• Greets all participants to the practice with immediate acknowledgment with eye contact and smile.
• Checks-in process and demographic updates done in timely manner.
• Manages patient expectations with clear explanations.
• Uses good telephone technique including 4 part greeting and 3 rings or less guideline.
• Observes transfer and on-hold techniques.

Qualifications

• Education: High school or equivalent
• Experience: Medical Office experience

Benefits

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.