PRN Financial Assistance Representative (as needed)

General Objectives

The Financial Assistance Representative willingly and effectively assists patients with all questions or issues related to the revenue cycle using exceptional interpersonal and decision-making skills. Calls unrelated to the revenue cycle will be properly handled to ensure patients’ questions are resolved to their satisfaction.

Qualifications

• Education: High school diploma or the equivalent.
• A Certified Patient Accounts Technician certificate is preferred.

Experience

• Admissions or billing background in a hospital or other healthcare setting is preferred.

Skills

• Typing 50 wpm is required.
• Bilingual (English/Spanish) is preferred.
• Exceptional customer service skills required.
• Proficiency in Microsoft Office applications is required.
• Computer and clerical skills required.
• Must have strong interpersonal, communication, and listening skills.
• Must have a demonstrated ability to address difficult situations and resolve conflict with ease, poise, and tact.
• Must have the ability to work independently and as part of a team.

About the Role

On-site only in Glenwood Springs!

Bilingual (Spanish/English) preferred!

Benefits

• Retirement plans 401(a) and 403(b) plans.
• Employee Assistance Program.
• Annual Bonus to eligible PRN employees based upon organizational and individual performance.
• Employee discount on Valley View Medical Services.
• Use of Sunlight and Aspen SkiCo day passes.

Pay

Position wage range: $20.00 - $28.87/hour + 14% PRN Differential.

Schedule

PRN (as needed), day shift.

Application Submission End Date

This position will be open for a minimum of three days and until a top applicant is identified.