Private Event Manager

About the role

The Manager, Private Events is responsible for planning and managing private events of varying sizes and purposes including weddings, private events, corporate events and sports banquets. The Manager, Private Events will be responsible for communicating with all customers/hosts, coordinating all logistics, accommodating special requests, maintaining budgets and ensuring all events are carried out to the highest level of customer satisfaction. The Manager, Private Events will also support the Experience Team with all large property-wide events and festivals as needed.

Responsibilities

• Organize facilities and manage all events details such as decor, catering, entertainment, transportation, location, etc
• Work with Kitchen Manager to accommodate all dining needs
• Work to schedule and coordinate staffing per the needs of the event
• Proactively handle any arising issues and troubleshoot any emerging problems on the event day
• Collaborate with marketing to promote and publicize events
• Conduct pre- and post – event evaluations and report on outcomes
• Provide feedback and periodic reports to stakeholders
• Propose ideas to improve provided services and event quality
• Research market, identify event opportunities and generate interest
• Propose new event concepts
• Establish and maintain relationships with all customers and vendors
• Plan event details and aspects, including floor plans, dining, and overall flow
• Create accurate quotes and proposals for prospect events/clients
• Communicate with customers/clients to identify their needs and to ensure customer satisfaction

Requirements

• Preferred bachelor’s degree in business studies, business administration, or a related discipline
• Experience in Event Coordinating/Planning or related position
• Experience working with multiple departmental teams
• Excellent communication; verbal, written and interpersonal
• Strong organizational & planning skills, great teamwork and problem‑solving skills
• Proficient technical knowledge with the ability to use multiple platforms including Microsoft
• Must be legally allowed to work in the USA
• Ability to work nights, weekends, and holiday periods to meet business needs
• Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear
• Occasionally required to stand and walk
• Occasionally lift and/or move up to 25 pounds
• Specific vision abilities required: close vision, distance vision and ability to adjust focus
• Ability to work in a climate‑controlled, smoke‑free environment with occasional exposure to outside weather
• Noise level usually moderate, can rise to loud based on event

Schedule

Work will be performed for up to eight hours per day. Weekend and holiday work will be required from time to time.