Private Client Director, Alpha - $200,000/year USD

What You Will Be Doing

• Managing the complete enrollment experience for prospective families, from initial outreach through final onboarding.
• Facilitating discovery conversations to evaluate alignment before offering recommendations or advancing to subsequent stages.
• Overseeing 20+ concurrent family engagements across varying phases of enrollment, maintaining full transparency on progression and outreach.
• Directing campus visits, student observation sessions, and decision-focused discussions that articulate results, standards, and ideal candidate profiles.
• Sustaining precise CRM and enrollment documentation (HubSpot and SIS) to enable forecasting, resource allocation, and service excellence.

What You Won’t Be Doing

• Applying volume-focused or aggressive conversion methods.
• Admitting families who lack appropriate fit in order to satisfy quotas.
• Overseeing large teams or operating within complex hierarchical structures.
• Distributing responsibility for the family journey across multiple departments.
• Operating remotely.

Basic Requirements

• 3+ years providing high-caliber, individualized service in settings where service delivery directly shapes brand perception (education, luxury hospitality, executive support, premium membership, or independently operated services).
• Proven ownership of a complete client, admissions, or enrollment cycle from initial engagement through onboarding completion.
• Experience concurrently coordinating 20+ client, guest, or family interactions across multiple stages, supported by a reliable tracking and prioritization framework.
• Capacity to present specific examples of advisory decision-making, including instances where you counseled against your offering when alignment was absent.
• Professional correspondence experience with senior leadership, affluent clientele, or discerning stakeholders.
• Willingness to reside in or relocate within 60 days to one of these regions: La Jolla, CA; Los Angeles, CA; Marin County, CA; Palo Alto, CA; Piedmont, CA; San Francisco, CA; Santa Barbara, CA; Santa Monica, CA; or South Bay, CA.
• Authorized to work in the United States without visa sponsorship.

Nice-to-have Requirements

• Experience within selective independent school admissions or high-barrier program enrollment.
• Background in upscale hospitality, VIP client services, or C-suite support functions.
• Experience designing or optimizing enrollment workflows, standard operating procedures, or service benchmarks.
• Proficiency leveraging analytics and CRM intelligence to enhance enrollment quality, not merely velocity.

About Alpha

Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills. Roles with real student impact: Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members. Education work that pays like it matters: Alpha offers six-figure roles for people ready to help build a radically better school experience. A culture built for builders: Alpha is fast-moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it. Alpha is where you can do the most meaningful work of your career. There is so much to cover for this exciting role, and space here is limited.

Contact Information

If you found this interesting and want to learn more, hit the Apply button. For more details on the role, visit Crossover. For compensation details, see Crossover's Help and FAQs.