Client Services Director, Alpha - $200,000/year USD

What You Will Be Doing

• Controlling the complete enrollment experience for prospective families, from initial outreach through final onboarding.
• Facilitating needs-based discussions to evaluate compatibility before proposing solutions or advising on next actions.
• Overseeing 20+ concurrent family engagements across various enrollment phases, with transparent tracking of progress and follow-up requirements.
• Facilitating campus visits, student shadow days, and decision-oriented meetings that articulate outcomes, expectations, and ideal candidate profiles.
• Ensuring precise CRM and enrollment documentation (HubSpot and SIS) to enable forecasting, prioritization, and consistent service delivery.

What You Won’t Be Doing

• Executing transactional or aggressive sales approaches.
• Accepting misaligned families solely to achieve enrollment targets.
• Supervising a substantial team or operating within complex approval hierarchies.
• Distributing responsibility for family experience across multiple personnel.
• Performing work remotely.

About Alpha

Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills. Roles with real student impact: Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members. Education work that pays like it matters: Alpha offers six-figure roles for people ready to help build a radically better school experience. A culture built for builders: Alpha is fast-moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it.