Private Banking Portfolio Manager

About the role

Develops and retains private banking business. Meets with high income/high net worth prospects and customers such as executives, business owners, entrepreneurs, physicians, attorneys, accountants, and others in a designated region, offering a complete array of company products and services in coordination with various other departments.

Responsibilities

• Makes prospect and customer calls regularly to offer the banks products and services in coordination with other business lines as appropriate.
• Develops new business through commercial lending, senior management, board of directors and current client referrals as well as centers of influence, including accountants and attorneys.
• Maintains network of referral sources and proactively asks for prospect leads.
• Participates in retail, commercial and other related business line meetings to coordinate efforts.
• Gathers prospect and customer financial information.
• Answers questions and follows up on information requests, including and partnering with personnel from retail, commercial, consumer, insurance and other departments as appropriate.
• Captures and reviews customer and prospect situations and decides on proper product and service to offer.
• Coordinates commercial, consumer and other loan requests through established processes.
• Evaluates entire client financial situation and recommends and negotiates for policy exceptions on behalf of clients, if applicable.
• Provides a high level of ongoing personalized, convenient, confidential customer service; coordinates account openings, loan documentation processing and ongoing account transactions to ensure quality service and minimize any work for customers.
• Takes customer service calls personally from clients, researching problems and resolving issues, such as ordering checks, processing wire transfers and correcting bank errors; makes policy exceptions within authorized authority or with management or other approval as necessary.
• Represents private banking at company functions, business groups and civic organizations to maintain wide referral network and enhance sales performance.
• Joins and participates in outside associations and organizations likely to generate prospect leads.
• Maintains a comprehensive understanding of all bank products and services which may apply to private banking customers, including processes, procedures and guidelines associated with each; possesses experience and understanding to approach customers with unique financial situations and needs; maintains sales, negotiation and closing skills.
• Participates in special projects and performs additional duties as required.

Requirements

• Strong understanding of private banking business development techniques, products, services, and overall industry.
• High level of personalized customer service skills, including ability to work with wide variety of clients and provide and exceptional level of service.
• Credit and financial analysis skills.
• Ability to coordinate others and work within an organization to influence and get things done without direct authority.
• Organized self-starter with ability to work independently with little direct guidance.
• Refined negotiation skills.
• Excellent communication skills, both verbal and written.
• Proficient in Microsoft Office Suite and working knowledge of computer programs in general.

Qualifications

• Bachelor’s degree or combination of equivalent education and work experience.

Skills

• Strong understanding of private banking business development techniques, products, services, and overall industry.
• High level of personalized customer service skills, including ability to work with wide variety of clients and provide and exceptional level of service.
• Credit and financial analysis skills.
• Ability to coordinate others and work within an organization to influence and get things done without direct authority.
• Organized self-starter with ability to work independently with little direct guidance.
• Refined negotiation skills.
• Excellent communication skills, both verbal and written.
• Proficient in Microsoft Office Suite and working knowledge of computer programs in general.

Benefits

Comprehensive benefits package including health insurance, retirement plans, paid time off, and more.

Pay

$55,588 - $102,474 actual compensation will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

Schedule

Exempt/Officer grade 10.