Private Banking Officer I

About the role

As a Private Banking Officer I, you will help customers manage their financial lives. Our private bankers often serve families for generations, sharing their love and knowledge of finance. You’ll collaborate with other Frost lines of business—especially investments, insurance, and the customer’s external advisors like attorneys and CPAs—to build a tailored team around each client. Together with your team, you’ll develop customized financial plans based on clients’ needs and goals.

Responsibilities

• Develop, manage, retain, and expand client relationships within the mass affluent to affluent markets (clients with $500K–$1.5 million of investable assets).
• Generate a minimum of $3 million in new business per quarter and secure at least 12 new mass affluent client relationships annually.
• Make sales calls to clients and engage in pre-call and post-call planning and strategy review.
• Prospect for new business opportunities and expand your personal network of business contacts.
• Monitor and manage clients’ existing credit relationships by regularly reviewing their current loan portfolio.
• Identify and recommend products and services best suited to meet clients’ needs.
• Develop and maintain excellent working relationships with the credit underwriting team.
• Participate in community and professional activities that elevate Frost’s image.
• Develop, maintain, and enhance relationships with individuals whose circles of influence include potential new clients.
• Proactively stay in touch with customers to ensure their ongoing satisfaction.

Requirements

• Bachelor’s degree or equivalent work experience.
• 2+ years in a customer-facing relationship management role, preferably within the financial services industry.
• Proven record of success in cultivating new relationships.
• Outstanding interpersonal, calling, sales, and negotiation skills.
• Ability to promote and cross-sell across all lines of business.
• Excellent verbal, written, communication, organizational, and customer service skills.
• General understanding of banking, investment, trust, and insurance products and services.
• NMLS license; ability to transfer license to Frost or obtain license within 60 days.
• Proficient in Microsoft computer applications.

Preferred Qualifications

• FINRA Series 7, 63, & Group 1 license.
• Certified Wealth Strategist designation.
• Property & Casualty Insurance license.

Benefits

• Medical, dental, vision, long-term disability, and life insurance.
• 401(k) matching.
• Generous holiday and paid time off schedule.
• Tuition reimbursement.
• Extensive health and wellness programs, including an Employee Assistance Program.
• Referral bonus program.