Private Bank Licensed Client Service Associate II

About the role

We connect great people to great opportunities. Discover a career in banking at Fifth Third Bank.

Responsibilities

• Provides comprehensive office management support for registered securities representatives in the Private Bank.
• Interacts directly with the client and builds effective relationships with the Private Bank team to enhance the client experience.
• Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined.
• Accountable for always doing the right thing for customers and colleagues, and ensuring that actions and behaviors drive a positive customer experience.
• Achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types while operating within the Bank's risk appetite.
• Provides daily administrative support to designated registered representatives, and existing and potential clients.
• Guides One Bank partners as requested.
• Processes and follows up operations duties linked to new/existing accounts, risk management, marketing support, order entry etc.
• Maintains account maintenance including opening new accounts, money transfer requests, executing orders, address changes, etc.
• Ensures that all assigned trading transactions are executed in a timely and accurate manner, and that all documentation is maintained to standards.
• Maintains close contact with clients in order to ensure they are informed about industry changes while deepening the relationship and serving the best interest of the client.
• Educates and coaches business partners on current market conditions, products, compliance and operational duties.
• Supports multiple registered securities representatives or representatives with very large books of business.
• Handles various administrative functions for the registered securities representatives including but not limited to executing trades.
• Ensures that all trading activity complies with federal and internal compliance regulations and guidelines.
• Works closely with internal partners to identify opportunities to deepen current client relationships.
• Helps with onboarding of Private Bank Investment Executives, Wealth Management Advisors, or Private Bank Client Service Associates as requested.
• Performs other projects or duties as assigned.

Supervisory Responsibilities

None.

Minimum Knowledge, Skills And Abilities Required

• High school diploma or equivalent.
• Bachelor’s degree in Finance, Economics, or Business Management preferred.
• Series 7, 66 (or 65 and 63), appropriate state resident insurance licenses for Life, Health, Long Term Care, and Variable Annuity certification are required as documented in the Fifth Third Securities Licensing Guidelines.
• Five (5) years of brokerage or related financial services experience.
• Excellent understanding of the financial industry, compliance regulations, daily operational duties and Investment Brokerage/banking Products.
• Prior Brokerage Experience Preferred.
• Excellent communication and organizational skills.
• Must be able to work independently with limited supervision.
• Must be able to prioritize and effectively manage multiple tasks at once.
• Intermediate computer skills with demonstrated knowledge of Microsoft Word, Excel, and Power Point.
• Strong verbal and written communication and negotiation skills.
• Ability to meet deadlines under pressure utilizing excellent time management skills.

Working Conditions

Normal office environment with little exposure to dust, noise, temperature and the like. Extended viewing of CRT screen. Minimal travel may be required.

Location

Cincinnati, Ohio 45202

Attention search firms and staffing agencies

Do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Equal Opportunity Employer

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.