Private Banking Service Specialist II

Duties & Responsibilities

• Responsible for the day-to-day activities and interaction between the client and Huntington in terms of establishment, documentation, maintenance and servicing of the relationship, including but not limited to personal and business deposit accounts, wealth & investment management accounts and services, consumer lending and mortgages.
• Works directly with the client and/or Wealth Advisor to obtain related applicant and financial information or other documentation needed for new accounts or loans and servicing requests.
• Serves customers by providing detailed information on specific accounts and building rapport.
• Identifies, researches, analyzes and resolves complex problems with accounts.
• Proactively reaches out to clients on a monthly basis and participates in Calling Days.

Basic Qualifications

• High School Diploma
• 2 years customer service experience in banking or Wealth & Investment Financial Services experience
• Notary Public

Preferred Qualifications

• Bachelor's degree
• Strong interpersonal skills
• Excellent customer service, highly motivated, focused and goal oriented
• Strong organizational skills with attention to detail, planning and follow-up
• Strong written and verbal communication skills, including professional grammar and demeanor
• Ability to work in a fast-paced environment with strict deadlines
• Able to work independently
• Administrative experience with financial services industry
• Strong knowledge of Huntington applications