Print Manager

About the role

The Print Manager at The UPS Store leads the print team and drives print growth. They provide oversight and guidance for print operations, consult with customers to understand their needs, and recommend appropriate print products. This role involves managing print workflows, ensuring quality control, and delivering print sales and production training.

Responsibilities

• Educate customers on business solutions and print product offerings
• Apply knowledge of print products and production methods to make product recommendations
• Effectively apply knowledge of printing concepts such as paper considerations, file formatting, and output settings
• Apply knowledge of color management to educate customers and make file adjustments as needed
• Provide customers with quotes and follow up on complex orders
• Brainstorm and mock-up design ideas
• Meet with customers to present concepts and adjust designs to fit their needs or taste
• Effectively manage production workflow, schedules, and production materials
• Manage quality control throughout the production process to ensure finished product is correct and meets customer and The UPS Store quality standards
• Follow and understand quality guidelines
• Interpret a variety of instructions furnished in written or oral form
• Proofread orders and understand all job requirements before beginning desktop process
• Operate and maintain print and finishing equipment
• Deliver print sales and production training to other Center Associates

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Knowledge and application of Adobe Creative Software and Microsoft Office (two years preferred)
• Knowledge and application of printing concepts
• Project management skills
• Print Quoting Experience
• One to two years of experience or a two-year degree in graphic design or a related field
• Strong computer skills, including Microsoft Office and Adobe Suites (two years preferred)
• Production scheduling experience
• Production experience with digital printing and bindery equipment
• Able to work and complete tasks independently in a quick turn environment
• Knowledge and application of printing concepts
• Good concept of color management and able to apply file adjustments
• Able to follow and understand quality guidelines
• Able to operate and maintain print and finishing equipment
• Good communication and people skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Must be eligible to become a notary

Benefits

Benefits details are TBA.

Schedule

Details on schedule are TBA.

Pay

Compensation details are TBA.