Print Consultant

About the role

Prestige Development Group (PDG) specializes in providing innovative human capital management solutions tailored to meet the needs of both private and public sector organizations. We are a certified SBA HUBZone and Economically Disadvantaged Woman-Owned Small Business dedicated to fostering diversity, inclusion, and operational excellence.

As a Print Consultant, you will be responsible for managing Global Print Services for an internal transition. In this role you will act as the principal point of contact for both internal and external stakeholders and facilitate widespread adoption of best practices. This role may lead into a full-time position within the newly create organization.

Services In Scope: Office Print, Manufacturing Logistics and Lab Print, Follow You Print, Production Print, Digital Platforms.

Responsibilities

• Measuring performance against service cost, risk, SLA, regulatory & security standards for the service
• Contributing to the successful delivery of committed demand for service growth and expansions
• Executing the delivery processes to optimize IT service(s)
• Tracking and owning operational risks within service(s)/supplier remit and responsibility for the implementation of agreed actions to mitigate against those risks
• Defining, coordinating collation, and publicizing management information need for the service in line with defined standards
• Facilitating the acquisition of relevant service data to fulfill objective service reviews
• Participating in commercial negotiations for the agreement of target supplier contracts for service delivery
• Defining, managing, documenting, and communicating core Service Management processes, facilitating regular process reviews, and tracking improvements
• Establishing and maintaining governance with oversight in change management and environment hygiene
• Responsible for product roadmaps and strategies
• Responsible lifecycle management and program management initiatives
• Responsible for Financial processes including establishing and monitoring P&L activities with PO oversight and approval

Qualifications

• 5 - 10 years of experience in IT Service Management and/or Print Services
• Experience of independently communicating to senior stakeholders
• Experience in Follow You Print technologies (Example LRS)
• Experience of