Principal UX Designer

About the role

The Principal UX Designer develops and executes user experience strategy for ComplianceQuest products, translating user needs into intuitive and scalable designs within the Salesforce ecosystem.

Responsibilities

• Strategy & Vision: Develop and lead the user experience strategy, aligning it with business goals and user needs.
• User Research: Conduct user research, usability testing, and synthesize insights to inform design decisions for complex user flows and data-rich interfaces.
• Design & Prototyping: Create wireframes, prototypes, and high-fidelity designs using Figma and AI, ensuring responsiveness and visual consistency with the ComplianceQuest Design System.
• Cross-Functional Collaboration: Partner closely with product managers, developers, software QA, and stakeholders to deliver simple, intuitive, and familiar solutions.
• Design Governance & Standards: Establish and maintain design governance, develop and maintain design systems, promote design system consistency, and advocate for accessibility, usability, and responsiveness best practices in all ComplianceQuest applications.
• Mentorship: Guide and mentor designers and developers on UX best practices and interaction design principles.
• Quality Assurance: Oversee the overall quality and consistency of UX/UI designs, providing constructive feedback and direction to the team and ensures each UX designer adheres to a consistent standard for assigned features.
• Salesforce Expertise: Design and build solutions that leverage the Salesforce platform, and integrations, ensuring they align with Salesforce best practices.
• Stay current on assigned internal CQ training as assigned in the CQ-QMS
• Comply with all internal CQ Quality and Information Security requirements
• All other responsibilities / duties as assigned

Qualifications

• Education: Bachelor's degree in User Experience Design, Human-Computer Interaction (HCI), Industrial Product Design, Computer Science, or a related discipline required. Equivalent professional experience and education may be considered.
• Experience: 10+ years in UX/UI design, with significant experience in a lead role and demonstrated experience with enterprise-scale Salesforce applications.
• Design Tools: Proficiency with design and prototyping using Figma.
• Technical Understanding: Understanding of how design translates into functional components and familiarity with front-end development technologies (e.g., HTML/CSS).
• Salesforce Knowledge: Strong working knowledge of the Salesforce platform and proficiency with the Salesforce Lightning Design System (SLDS2).
• Soft Skills: Excellent communication and presentation skills to effectively convey design vision, collaborate with stakeholders, and drive consensus.