Principal UX Designer

Duties & Responsibilities

• Lead the strategy and execution of user experience design for global enterprise solutions focused on distributed energy management, demonstrating accountability and ownership of outcomes.
• Conduct, synthesize, and communicate user research insights to deepen understanding of diverse utility personas and inform customer-centric design decisions.
• Design end-to-end user experiences—from low-fidelity concepts to high-fidelity prototypes—using tools such as Figma, ensuring consistency through scalable and reusable component libraries.
• Collaborate closely with product management, engineering, and cross-functional teams to align UX solutions with business priorities and agile delivery practices.
• Champion inclusive, accessible, and equitable design by embedding accessibility standards and best practices across all deliverables.
• Advocate for continuous improvement by iterating on existing experiences to enhance usability, efficiency, and customer satisfaction.
• Facilitate clear, collaborative, and efficient design handoffs with stakeholders and development partners.
• Contribute to and evolve design systems and patterns using atomic design principles, while exploring innovative applications of AI-enabled design tools.
• Apply systems thinking, creativity, and empathy to solve complex design challenges in a rapidly changing and agile environment.
• Mentor and guide other designers and researchers, fostering a collaborative, authentic, and growth-oriented design culture.

Required Skills & Experience

• 10+ years of experience in UX design and research, ideally within enterprise SaaS or technology platforms, demonstrating innovative and customer-centric impact.
• Proven ability to lead UX initiatives across large-scale, cross-functional programs with accountability for design outcomes.
• Expertise in user research methodologies and the ability to translate insights into actionable, high-quality design solutions.
• Advanced proficiency in Figma, including design systems, component libraries, and familiarity with AI-enabled design workflows and integrations.
• Strong communication, storytelling, and collaboration skills, with the ability to influence stakeholders across all levels of the organization.
• Experience working in agile environments, adapting quickly to evolving priorities, constraints, and team velocity.
• Demonstrated commitment to inclusive design, collaboration, and continuous improvement within a centralized or distributed design team.

Preferred Skills & Experience

• Experience within the Utilities or Energy sector, including smart grid technologies, IoT, DERMS, DERs, or distribution grid systems.
• Familiarity with accessibility standards (e.g., WCAG) and inclusive design practices that support diverse user needs.
• Background in systems thinking, service design, or solution architecture for complex enterprise platforms.
• Experience mentoring, coaching, or supporting the development of designers and researchers.